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Form of work
SalaryRole: Returns Lead
B Shift Weekend Friday to Sunday
The Role
Coordinates activities of production based on return product. Oversee the return processing to ensure A grades B grades are pushed through the proper channels. Report information pertaining to merchandise that is returned due to defects, overstock, etc.
We celebrate diversity-of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Your Impact The primary functions of this role, include but are not limited to:
- 1. Supports the Assistant Manager with the department process and people process based on projected forecast volume.
- 2. Maintain excellent service standards to other departments within the organization.
- 3. Interfaces with key staff by phone email or in person.
- 4. Provide support by moving associates around after completion cross training
Who You Are
- 1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- 2. Ability to write routine reports and correspondence
- 3. Ability to compute figures and amounts
- 4. Working knowledge of Microsoft Outlook, Excel spreadsheets and Word programs
We’d love to hear from people with
- Ensure emails are responded to daily.
- Creates and runs reports as needed.
- Research issues and maintain audits.
- Cross trains in other departments and provides support when needed.
- Coordinates safety training for departments and ensures proper documentation is completed.
- Ability to interpret a variety of instructions furnished in written, oral or schedule form.
- Requires excellent communications skills, problem solving and sense of urgency to meet customer and company demands.
- WMS Knowledge
- Equipment Certified
What We'll Give You –
- Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
- Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
- Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
- Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
- Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
- Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
