Wedding Specialist

New England Botanic Garden at Tower Hill believes diversity in nature promotes a healthy, vigorous garden. We believe that diversity among our staff promotes a healthy work environment and a vigorous organization. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe in diversity of race, gender identity, sexual orientation, religion, ethnicity, national origin, ability, and all the other traits that make us unique. New England is an equal opportunity employer.

NEBG at Tower Hill does not require its staff to be vaccinated for Covid-19, but we urge everyone to receive an updated dose as they become available to protect themselves and each other.

The Wedding Specialist is expected to carry out the responsibilities of the job in ways that support NEBG at TH's mission and to its commitment to creating a diverse and welcoming organization.

• Being welcoming to all staff and the public
• Be respectful of staff differences and preferences
• Use gender neutral communication styles
• Respect everyone's pronouns
• Attend IDEA workshops and training sessions
• Make efforts to support a diverse work force.
• Develop and support a culture within the department that recognizes and supports NEBG at TH's IDEA initiatives (Inclusivity, Diversity, Equity and Accessibility).

Responsibilities

• Respond to all inquiries and potential leads via phone, email, website, or in-person meetings and arrange tours of the venue.
• Together with the Manager of Private Events, develop and implement annual sales plan to meet net budget goals.
• Together with the Manager of Private Events, develop and implement an annual marketing plan for weddings.
• Sell, book, and coordinate all wedding ceremonies, and receptions.
• Direct all day-of event details related to timeline, décor, setup, breakdown, and vendors.
• Generate proposals, prepare invoices, secure contracts, and collect payment from clients per contract deadlines.
• Assist with branding and development of the Private Events department related to weddings by keeping up with industry trends.
• Work with internal departments to develop and implement ways to increase mission awareness among rental clients.
• Coordinate with clients' collective vendors to ensure venue's policies and procedures are followed.
• Network and secure relationships with new vendors to enhance clients' experience.
• Assure proper inventory of all equipment to meet event needs.
• Set up and troubleshoot audiovisual equipment provided by NEBG at TH.
• Conduct post-event evaluation to evaluate satisfaction with event operations.
• Review contracts and rental collateral related to weddings on a regular basis to ensure all relevant information is included.
• Manage NEBG at TH's wedding Instagram and Facebook page through creation of posts, engaging with followers, and responding to messages.
• Other duties as assigned.

Leadership and Interpersonal Relations

• Communicate all pertinent details of events to appropriate internal departments, staff members, clients, and vendors.

Supervision and Training

• Supervise and assist with training day-of event staff to adequately ensure the security of New England Botanic Garden, its buildings, and grounds.

Schedule

The Wedding Specialist position is hourly and non-exempt from overtime. The standard work schedule for this position is 40 hours per week. The schedule will be flexible and will include weekends and evenings. The majority of NEBG's evening weddings take place mid-May to mid-September, in the evening on Fridays, Saturdays and Sundays.

Education andExperience

• 1-3 years Relevant experience or a degree in a hospitality-related field, preferred.
TIPS or ServSafe Alcohol certified or the ability to acquire by start date.

PhysicalDemands/ Working Conditions:

• Must be able to lift 25 pounds and work outdoors in all seasonal
• Must be able to bend, squat, kneel, stand, and walk for extended periods of time and to navigate uneven grounds and stairs evenly.
• Must be able to work with appropriate computer and communications equipment.

Note: Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act.

Safety

• Works with an awareness of surroundings and vigilant to any possible threat to the safety of staff and the public, or to NEBG at TH property. Ensures all concerns are reported promptly.
• Reports all accidents and injuries immediately to an immediate supervisor and/or Chief Financial & Operations Officer, or designee.
• Complies with provisions of the current Employee Handbook, all published personnel policies, and the requirements of the job description.