Web Services Manager (Temp)

Job Description:
The Web Services Manager (Temp) is responsible for helping with the management of CIIS' new website, monitoring and responding to Zendesk requests, conducting content management system (CMS) training for all editors/admins, and providing support to the editor community. This person will work closely with the Web Developer and the Creative Services team, which are both part of the Office for Strategic Communications and Relations (OSCR).
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and maintain content updates for CIIS' new website through the CMS
• Respond to website requests through Zendesk
• Create new pages or sections of the website, and manage the process of coordinating with departments, offices
• Populate online faculty and staff directory and update faculty profiles
• Ensure webpages are SEO optimized by checking titles, meta descriptions, and alt text of images
• Providing rapid response to urgent website content requests from upper administration
• Providing other administrative support to the web team and OSCR as needed

PM22
Requirements:
MINIMUM QUALIFICATIONS

• Bachelor's degree and/or website management or web development training
• Experience with CMS and updating websites, Drupal or Wordpress preferred
• Excellent customer service skills
• Thrives in a fast-paced environment
• Can work independently, but is also a team player
• Coding skills a big plus but not required

Additional Information:
ENVIRONMENTAL DEMANDS
Occasional work performed alone. Ability to work remotely from time to time. Collaboration and constant work around and with other people.
PHYSICAL ABILITIES
This position requires attention to detail, good memory, ability to work under deadline pressure, sitting and standing for long periods of time, oral and written communication, keyboarding for significant portions of the workday, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions.
NOTES TO CANDIDATE

• Working Conditions - Duties are primarily performed in an office environment at a desk or computer terminal, typically Monday through Friday.
• Background Check - Due to the sensitivity and requirements of this position, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses, or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license.
• Visa Sponsorship - Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.
• Relocation Assistance - This position is not eligible for relocation assistance.

Application Instructions:
Screening begins immediately and will continue until the position is filled. Using the Apply Now link, please submit a Resume and Cover Letter online.
EQUAL EMPLOYMENT OPPORTUNITY POLICY
CIIS strives to cultivate and preserve a culture of inclusion and belonging as part of its Seven Commitments. More than accept difference, we honor and celebrate our staff's diversity of experiences, perspectives, and identities. Together, our community creates and maintains working and learning environments that are inclusive, equitable, accessible, and welcoming.
CIIS is proud to be an equal opportunity employer. We are committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation, and inclusion of U.S. historically under-represented people of color, international, bilingual, and bicultural students, faculty, and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI+). CIIS is committed to compliance with all fair employment practices regarding citizenship and immigration status.
URL: ciis.edu