Waxing Specialist

At Waxing the City, our licensed service providers are not only waxing experts, theyre waxing authorities. This led us to create our very own title of Cerologist technicians, combining cera (Latin for wax) with ologist (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University, our service providers become certified Cerologists.
LOVE WHAT YOU DO

We're looking for hard-working energetic individuals like you to join our team! Join one of the hottest trends in the waxing industry.

As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities. You will experience the delight of clients as their confidence and self-esteem improve with each service you provide.
SUMMARY:
The Cerologist (wax specialist) is accountable for all service provision, minimal waxing standards, customer service standards, and general day to day operations as it relates to client management.

• Extremley busy studio in the popular Vista Ridge shopping center in Erie
• 8 high end treatment rooms
• Urban decor and high-end retail

ESSENTIAL FUNCTIONS:

• Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
• Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).

ROLE SCOPE AND COMPLEXITY:

The Cerologist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. Also accountable for client retention and referral networks.
Benefits:

• Free body waxing for employees
• Huge Discounts on retail products
• Hourly wage + commission on services and products + tips
• Variety of shift options
• Team bonding events
• Awesome break room
• Continued education and training opportunities
• Hourly wage, commission on services and products AND tips Salary ranges from $35,000 - $70,000+

MINIMUM QUALIFICATIONS:
Required:

• Current State Licensure (Esthetician, Cosmetologist)
• Excellent Waxing Skills/Technique
• Time Management skills
• Team player within team environment
• Exceptional Customer Service
• Self-Motivated

Preferred:
Previous waxing experience in a salon/spa and retail sales experience
Job Type: Full time