Watershed Manager I (Collection) - Dwm - Office Of Linear Infrastructure And Operations

Posting expires April 7, 2023

Salary commensurate with experience

At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.

Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

General Summary

The Watershed Manager I provide support to operating divisions through performance,

reporting, escalations, service requests, and work order data processing. Experienced

manager responsible for one or more activities within a department. Manages large groups of employees, typically Area Superintendents, intermediate supervisors, or a smaller group of specialized professionals.

Works independently and reports to supervisor when approval or other direction is necessary.

Direction from supervisor is general and is more long-term and short-term operating objectives, managerial effectiveness, and operating results.

This position may require employee to work independently or part of a team of managers to complete objectives. Reports to the Wastewater Collection System Leadership to include the Senior Manager and/or Director and other OLIO Directors, when necessary, approvals orother direction is required. Direction received is general and focuses more on long-term and short-term operatingobjectives, managerial effectiveness, and operating results. This level would be considered "middle" management.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Tracks and reports performance to Senior Manager and/or Director and other OLIO Directors.

• Works closely with Senior Manager and/or Director and other OLIO Directors to set, achieve, and maintain service level agreements.
• Identifies resource needs and obstacles to improve performance.
• Tracks customer escalations and follows up with Customer Assurance and Satisfaction Team (CAST).

• Develops, assesses, and reports on operating procedures.

• Provides training, coaching, and mentoring to staff.

• Manages, supervises, and directs staff, functions, operations, programs, classes, and seminars for department's training division.

• Serves as technical lead for modeling projects.

• Coordinates and conducts wastewater monitoring and modeling activities with relevant agencies.

• Oversees community outreach for watershed planning through the development and collection of outreach materials.

• Provides general technical guidance for watershed operations.

• Manages small to large design projects that meet design expectations of operations, including emergencies

• Prepares monthly, quarterly, and annual performance reports

• Responsible for the day - to - day operations of the Office of Linear Infrastructure Operations 'Collection Division (OLIO) engineering staff and selective city crews; including managing personnel and resources, sewer spills response and containment, permitting support, as-built documents, records management, smoke testing, flow testing, dye testing and repairs
• Manage, supervise, directs staff, including training, coaching, and mentoring
• Answer questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints
• Provides general guides to support DWM's operations, including Asset management, Wastewater Collection System Planning, Capital Improvement Development, Environmental Compliance, and Emergency Operations
• Ability to manage employees and direct the work of others; including the ability to interact effectively with various personality styles; the ability to communicate effectively, both verbally and in writing; and ability to establish and maintain effective working relationships with upper management, professional colleagues, employees, the public, and staff from other departments, division, and organizations
• Ability to operate personal computer and related equipment. Experienced in the use of Microsoft Office, ArcGIS, and other relational databases is high desirable
• Ability to communicate in a courteous, professional manner to reflect a positive image of the OLIO to its internal & external customers and the public
• Knowledge in the maintenance and repair of sewer Collection System

Knowledge, Skills, And Abilities

• Knowledge of software databases (Oracle and MS SQL)

• In-depth knowledge of Microsoft Office suite, relational databases, and Emergency Response Plan (ERP)
• Firm grasp of engineering and construction terminology, including environmental

compliance (law and code of ordinances)

• Understands the principles and practices of wastewater collection management and watershed science
• Experience with watershed modeling, GIS applications, and land use planning
• Experience with management and collections systems

• Reads and interprets construction/engineer drawings

• Interprets laws, regulations, and guidelines

• Communicates effectively verbally and in writing

• Communicates with customers to successfully address issues

• Manages conflict and adapts to changes in work environment

• Knowledge of Wastewater and stormwater construction issues, techniques, and terminology; the ability to interpret and apply laws, regulations, and guidelines; and the ability to manage multiples task in a changing environment
• Ability to read, interpret and produce maps and drawings from software

Minimum - Education and Experience

• Associate degree in Operation Management or related field (equivalent professional experience may be considered for the required degree)
• Five (5) years of design, construction, and/or project management experience with wastewater collection systems

• Wastewater Collection or Distribution Operator License
• State Issued Driver's License

Preferred Education & Experience

• Bachelor's degree in Civil Engineering or related field (equivalent professional experience may be considered for required degree)

• 7 years or more of work experience in a large wastewater collection system
• 7 years or more of management experience in a large wastewater collection system
• State Issued CDL Class A Driver's License

Licensures and Certifications

• Wastewater Collection or Distribution Operator License

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, gender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state or local law. We value and encourage diversity in our workforce.