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SalaryFull information on the position, including examples of typical duties performed and a comprehensive list of the knowledge, skills and abilities required to perform the job can be found on the City of Midland website: www.cityofmidlandmi.gov. Interested candidates may submit an on-line application and resume through the City employment page: https://cityofmidlandmi.gov/1412/Current-Job-Openings
This position reports directly to and assists the Directors of Water Services and Water Reclamation in the operations of all department functions. Prepares, monitors and audits all Department budgets according to City guidelines to ensure availability of funds for Department services. Coordinates funding and assist Directors in the financial aspects of their operations. Plans, organizes, and directs work of staff in the water office relating to billing, reporting, and customer services functions. Participates in special projects assigned by the Director to assist management in the development of solutions to operating issues. Performs various administrative tasks to provide assistance to the Director.
Essential Functions
The following is intended as a brief description of the duties, responsibilities, and requirements of the position listed above and are not intended to be all encompassing or all-inclusive.
1. Oversees day-to-day operations and staff of the Water Office, including, but not limited to:
a. Ensures that the coordination of meter reads, account reviews and audits, and the calculation and issuance of water and sewer bills is performed in a timely manner, and in accordance with City ordinances and policies for all City retail, wholesale, and industrial customers.
b. Leads a high quality customer service focused team. Develops and coaches staff. Conducts formal performance evaluations.
c. Issues water permits and establishes new accounts, while monitoring the requirements and restrictions related to water and sewer services, as well as, industrial, wholesale, and retail water agreements.
d. Daily cash balancing and reconciliation of treasury department activities.
e. Coordinates Water Distribution work orders for new meter sets, final bill meter reading, repairs, shut-offs, and meter change outs.
f. Procures utility billing equipment and office supplies.
g. Assumes the tasks and responsibilities of subordinates as needed (working supervisor).
h. Payroll review and approval.
i. Customer water/sewer claims processing.
j. Direct involvement with applicable departments to perform reimbursements, refunds, invoicing, write-offs, financial audits.
k. Handling customer relations utilizing a variety of methods of communication.
l. Provides technical expertise and assistance to staff regarding best business practices, investigation, and comparative data analysis.
m. Liaison between Utilities, Township Officials/Inspectors, and other City departments.
2. Coordinates budget process for Utilities, and prepares budgets for Water and Water Reclamation enterprise funds, , and the Storm Water Management Fund.
a. Directs budget work and leads review sessions with Utility Directors and supervisors.
b. Provides Finance Department with information for the budget decision-making and audit review processes.
c. Makes recommendations for user fees (water and sewer rates).
d. Prepares budgetary presentations and resolutions for City Council.
3. Ensures compliance with the City’s purchasing policies. Prepares funding and assist Directors in the financial aspects of their operations, including “Department Head” approval on purchases over $10,000.
4. Monitors departmental financial operations for compliance with city budgetary guidelines.
5. Compiles and analyze statistics regarding labor costs, equipment, supplies, and materials.
6. Performs various administrative tasks to provide assistance to the Directors.
7. Departmental website administration.
8. All other duties as assigned by the Director.
Supervision Responsibilities
The person in this position supervises two Customer Account Representative employees and one part-time Office Assistant.
Required Knowledge, Skills and Abilities
1. Bachelor’s Degree from an accredited university in accounting, finance, business or related field.
2. Minimum three years of work experience in accounting related field of similar scope and size.
3. Any combination of education, training and experience determined by the City to provide the required knowledge, skills and abilities equivalent to those attained through requirements #1 and #2 above.
4. Customer service oriented and ability to work with a wide variety of customers.
5. Analytical mind and the ability to learn new responsibilities.
6. Solid knowledge of accounting theory, principles and practices; knowledge of accounting systems, procedures and internal controls; ability to analyze complex financial data and prepare meaningful oral and written reports; knowledge of electronic spreadsheets.
7. Ability to analyze economic alternatives, and make meaningful recommendations.
8. Desire and ability to conduct research to find business process solutions.
9. Attention to detail and good time management skills.
10. Ability to collaborate, lead, and work effectively with others.
11. Excellent written and oral communication skills.
12. Demonstrated proficiency with standard office productivity software programs, computers and related technologies.
13. Valid driver’s license with a good driving record.
Other Preferred Qualifications
1. Prior municipal accounting experience.
Physical and Mental Demands:
Physical Demands
While performing the duties of this job, the individual must regularly move around the office and attend meetings at off-site locations; must be able to work at a desk with office machinery; communicate with individuals in person and by telephone; repetitively operate all standard office related equipment; required to occasionally lift objects weighing up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; perform highly detailed work on multiple, concurrent tasks; and effectively interact with residents, coworkers, and others encountered in the course of work.
Job Type: Full-time
Pay: $71,557.00 - $83,483.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Midland, MI 48640: Relocate before starting work (Required)
Work Location: In person
