Warranty Clerk - Audi Pembroke Pines

Essential Job Functions:

• Codes and books repair orders
• Prepares warranty claims
• Ensures appropriate labor times, labor operations, parts and sublet pricing assigned to each repair
• Records warranty claims
• Ensure corrected amounts are reported to management to prevent overstating amounts due
• Submits warranty claims
• Serves as a liaison between the Service Manager, Shop Foreman, Service Advisors, Dispatcher, Parts personnel and Technicians

Qualifications:

• High school graduate or equivalent.
• Minimum of three (3) years prior warranty experience in automotive industry, or otherwise related experience.
• Must have demonstrated leadership ability with motivational skills and proven customer relation skills.
• Ability to work independently to solve problems and operate in a multi-tasking environment.
• Strong inter-personal skills. Demonstrated organizational ability with a high level of attention to detail. Ability to communicate effectively.

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