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Form of workJob Description
· Perform research on warranties and prepare customize warranty papers for work.
· Review all warranty claims and administer it with warranty awarded.
· Coordinate with manager and prepare repair order for authorization as per warranty requirement.
· Assist various departments and fulfill all warranty requirements.
· Assist customers with all warranty service and prepare associate documents.
· Monitor all customer inquiries and requests on all warranty issues.
· Supervise all information and update database and prepare require filling documents.
· Ensure customer satisfaction and ensure compliance to all warranty specifications.
· Evaluate databases and complete all data entry for warranty claims and filings.
· Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
· Monitor defective products and withdraw specific batch of products if required.
· Manage all warranty claims, resubmit claims of required and ensure appropriate action.
· Monitor all body shop applications and monitor all outstanding applications.
· Prepare documents for all warranty papers and mention repair order number and date of replacement.
· Maintain records of customer details and warrantor references.
Established in 1972, D&D remains locally owned and family operated.
Built around knowledgeable western-minded staff that provides impeccable customer service.
Prided in a heritage rich, friendly-faced company, with quality goods and services.
Continues to do business the old fashion way, with a hand shake and a smile.
Vision: Bring people together with diverse talents and backgrounds who respect and care about each other to serve our community and constantly exceed our customers' expectations in service and products, while continuing a history of an organization marked by respect and integrity.
Mission: Operate a family owned business that offers quality products and services as diverse as Texas. Empowering our team members while being profitable in a way that honors God in our community.
Seguin is a short commute from New Braunfels, San Marcos, Stockdale, Gonzales, Luling, Marion, McQueeney, Geronimo, Kingsbury, Martindale, Harwood, and La Vernia.
