Warehouse/Customer Service

About Romanoff Renovations: Romanoff Renovations is a nationally recognized and awarded provider of flooring installation services for the nation’s largest big-box retailer. Established in 1974 and headquartered in Atlanta, GA, Romanoff Renovations has 37 offices located throughout the East and West coasts. We are proud to be named an industry trailblazer in innovation, service, and commitment to the community.

Who We Are: Good people do good for other people. To this end, everyone at Romanoff subscribes to a common set of values, housed under the simple premise of “Do the Right Thing.” This is found in our passion to Commit to Excellence, Listen, Give Back and show Respect for All. The spirit of our values can be felt throughout our work environment, in how we make decisions, how our teams interact, and how we go above and beyond to care for our customers and community. Also prevalent in our culture is a strong thirst for innovation, with the intent to meet our company’s overarching goal of Enhancing Lives. Coupled together, our culture is one of continuous growth, with a great deal of fun along the way.

Watch a short video about the Warehouse/CSR Opportunity by copying and pasting this link into your browser. https://static.rrenovations.com/videos/wh.html

Job Summary

The Warehouse Associate receives inventories, oversees the general organization and cleanliness of the warehouse, and dispatches rolled carpet goods and supplies based on daily production schedule in most cases by operating a forklift. Performs Customer Service duties as necessary. The position reports to a Site Operations Manager (SOM).

Essential Functions

• Retrieves supplies and materials by studying daily pull tickets; locating and verifying correct materials; secures carpet rolls on truck; moves rolls via forklift to storage location.
• Maintains inventory of supply products by anticipating and tracking usage.
• Monitors inventory by reporting discrepancies.
• Clears storage area by securing and moving carpet rolls to storage location.
• Moving furniture at customer's homes (when applicable)
• Tear out of existing material (when applicable)
• Standing/driving
• Documents actions by logging movement of supplies, materials, and carpet rolls.
• Maintains safe work environment by watching out for foot traffic; following standards and procedures; complying with legal regulations.
• Keeps forklift operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes warehousing and organization mission by completing related tasks as needed.
• Provides supplementary phone coverage during breaks and down time for office staff.
• Performs customer service duties as necessary including scheduling, Dialpad communications, and resulting jobs.
• Attend training as directed by local manager and support teams.
• Other duties as assigned.

Minimum Qualifications

• Must have a valid driver’s license, reliable transportation, and possess vehicle insurance.
• Must be able to work flexible hours when needed and occasional weekends.
• Must be eighteen years of age or older.
• Must be willing to submit to a background check.
• Must be able to submit proof of employment eligibility.
• Able to lift 75 lbs.– 100 lbs.

Preferred Qualifications

• Previous experience in warehouse, construction, distribution, logistics, or customer service
• Forklift Certification/License- (Romanoff Renovations will provide training and certification)
• Strong verbal and written communication skills
• Strong customer service skills, ability to providea positiveand professionalexperience

Knowledge, Skills, Ability, Competencies

• Safety Management
• Documentation Skills
• Equipment Maintenance
• Inventory Control
• Dependability andInitiative
• Handles Pressure
• Coordination
• Organization
• Strong computer skills
• Ability to work independently
• Self-starter and team player
• Results-driven and goal-oriented attitude

Physical Activities

• Constant standing/bending/walking up to 6 hours
• Lifting 75lbs occasionally
• Constant use of hands
• Sitting up to 4 hours

Benefits

• Medical, Vision, Dental Insurance
• Bonus Program
• 401k with Company Match
• Paid Holidays
• Personal Time Off
• Earned PTO for Community Service

Romanoff Renovations is an equal opportunity employer, and we are committed to maintaining a diverse workforceprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.