Warehouse Technician

StateServ-HospiceLink provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase patient satisfaction. With our innovative technology and unmatched expertise, we provide the visibility and insights our clients need to make timely, informed decisions and drive meaningful results. We serve over 100,000 patients every day spanning all 50 states
Responsibilities

• Receives equipment, products and materials. Verifies packing lists, unpacks equipment, assembles and brands equipment with the appropriate StateServ information.
• Assists with inventory management control and methods by organizing the equipment and supplies, tracking daily delivery and receipt activities against stock and ensuring PAR levels are up to date.
• While following standard operating procedures tests equipment for proper function, cleans and sanitizes received equipment to ensure it is appropriate for redistribution. Logs cleaning and testing activities following standard operating procedures.
• Reconciles inventory as reflected in the system with daily delivery paperwork and makes note of discrepancies to account for missed or overlooked deliveries or drop offs.
• Maintains the warehouse by ensuring that equipment is placed in the proper areas, cleans the floors and takes out the trash as needed.
• Ensures that trucks and other vehicles are prepped and ready for route deployment. This may include but is not limited to fueling vehicles.
• Stocks trucks for daily equipment deliveries to ensure an adequate level of equipment is available.
• Acts as a backup for DME Technicians and on occasion may perform deliveries, drop-offs and service calls.

Knowledge, Skills and Abilities:Education, Licensure or Certification:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Work Experience or Related Experience:

• Previous experience working in a warehouse environment is highly preferred but not required. Experience driving a forklift, pallet racking and utilizing pallet jacks is also preferred.

Specialized Knowledge, Skills & Abilities:

• The ability to read, write and follow written and oral instructions is required to ensure accurate completion of DME deliveries, exchanges and pick-ups
• The ability to protect and maintain the confidentiality of patient protected health information and follow standard operating procedures to ensure compliance with CHAP and HIPAA is required
• The ability to operate a 14-16 foot box truck in a safe manner is essential
• The ability to follow a city map and navigate a new daily route is required
• Good organization and prioritization skills are required to plan and stage equipment as described
• A safety orientation is required to perform work (e.g., driving, delivery, set up, loading and stocking of durable medical equipment as described) and follow safety operating procedures
• Spanish speaking skills are desirable but not required

Equipment:

• Working knowledge and experience with mobile phone equipment is required to relay information to customer service and perform on-call coverage
• Ability to utilize basic tools e.g., wrench, screwdrivers etc. to set up durable medical equipment
• A 14-16 foot box truck

Physical Requirements and Demands:

• This role entails prolonged sitting, standing, walking, pushing/pulling and climbing in and out of the truck
• Incumbents must have the ability to lift and carry durable medical equipment that weighs up to 75 lbs. for a moderate period of time (25% - 50% of the day)
• For those sites that dispense liquid oxygen, incumbents are required to occasionally lift pull, push, and carry containers up to 100 lbs.
• Regular and continuous eye-hand coordination and manual dexterity is required to set up, break down, test and repair durable medical equipment
• Frequent bending, twisting, grasping and squeezing and occasional kneeling, climbing stairs, reaching above the shoulder is required to transport and set up medical equipment as described

StateServ-HospiceLink offers a rewarding, casual, fun work environment to include competitive benefits and compensation. We welcome new ideas and innovative thinkers. If you want to do meaningful work that is truly helping people, come join our growing team and make a difference!