Warehouse Technician

We are seeking a reliable and organized Warehouse Technician to join our team. As a Warehouse Technician, you will be responsible for receiving shipments, managing inventory, processing orders, conducting equipment repairs, and assisting with deliveries. Your attention to detail and strong problem-solving skills will contribute to the smooth operation of our warehouse. We offer a positive work environment and are committed to the well-being of our team members and customers.

Essential Functions:

• Receive shipments: Unpack, tag, and place equipment/supplies in inventory.
• Match packing slips to original purchase orders and indicate the received date on each line of the purchase order.
• Check the quantity and condition of materials received. Return defective shipments and communicate with Accounts Payable/Purchasing for appropriate credit.
• Forward packing lists, bill of lading, and purchase orders to Accounts Payable for vendor payment.
• Notify Customer Service Representatives (CSRs) immediately via purchase orders when sales orders arrive.
• Stock shelves, maintain inventory, and perform weekly and daily cycle counts. Investigate and resolve discrepancies.
• Rotate perishable goods to ensure proper stock rotation.
• Process orders for shipment and delivery.
• Conduct repairs, cleaning, and complex assembly of manual and power wheelchairs as needed.
• Possess good troubleshooting and repair skills, including mechanical inclination and electrical troubleshooting or experience in PWC repair.
• Assist with deliveries as needed.
• Stage equipment for delivery personnel to ensure adherence to scheduled routes.
• Assist delivery staff in selecting and loading proper equipment and supplies.
• Assist with loading and unloading customer vehicles upon request.
• Properly assemble and test new and rental equipment before delivery, as required.
• Perform or assist in deliveries and pickups, demonstrating proper operation of equipment when necessary.
• Maintain awareness of safety considerations in the warehouse, including forklift operation, movement of heavy equipment, and lifting and carrying.
• Keep the warehouse clean, organized, and in a neat condition. Empty trash, clean bathrooms, and ensure proper disposal of trash.
• Clean and stock the showroom, ensuring all items have price tags.
• Perform basic building maintenance tasks as assigned.
• Clear sidewalks and entrances of snow during winter.
• Follow privacy protocols regarding work orders and shipping.
• Adhere to all HIPAA, HQAA, and compliance rules and regulations.
• Maintain regular attendance.
• Attend educational workshops as needed or assigned.
• Complete HIPAA and other compliance training.
• Perform other duties as assigned by management.

• High school diploma or equivalent.
• Previous experience in a warehouse or inventory management role preferred.
• Strong organizational and multitasking skills.
• Ability to work independently and in a team environment.
• Excellent attention to detail and accuracy.
• Basic mechanical and electrical troubleshooting skills.
• Valid driver's license (if required for deliveries).
• Ability to lift heavy objects and operate a forklift (training will be provided).
• Familiarity with HIPAA and compliance regulations is a plus.

We offer competitive compensation and benefits packages, a supportive work environment, and opportunities for growth and development. If you are a motivated individual with a passion for warehouse operations and customer service, we encourage you to apply for the Warehouse Technician position.

Note: Compensation will be determined based on the candidate’s experience level.