Warehouse Tech

Warehouse Tech

Section I. General Overview & Reporting:

The Warehouse Tech is responsible for carrying out day-to-day operations of the Warehouse and Showroom, Duties include but not limited to: Displaying lighting products and accessory items in the showroom as well as moving and removing displays as required and as directed by Store Manager. Maintaining in orderly fashion the warehouse display area and products staged for Display. Additional duties will be pulling orders and staging for customer shipments, updating inventory system as necessary receiving products shipments in ERP system unloading trucks and loading trucks and sold goods into customer vehicles and additional warehouse duties. This position reports to the Warehouse Supervisor and store Manager

Section II. Duties & Areas of Responsibility:

The primary duties of the Warehouse Tech consist of, but are not limited to, the following:

• Showroom Display/Installation work
  • Assist warehouse crew in staging of new display products in appropriate area; includes organization and cleanliness of display areas. Product tagging will also be required.
  • Unboxing, assembly and installation in Showroom of new products in Showroom areas; work to include basic electrical connections and assembly of products for display.
  • Periodic testing of products deemed defective.
  • Basic electrical, small tool skills as well as assembly skills will be required. Training will be provided for product assembly and specific electrical requirements necessary to perform all tasks.
• Receiving
  • Unload trucks
  • Receive materials, products, etc. into the computer system
  • Verify materials received against shipping documents & resolve discrepancies
  • Move materials to racks
• Shipping/Loading
  • Process outgoing orders to meet delivery deadlines
  • Follow all shipping procedures:
    • Pull products per order
    • Pack or pallet wrap orders
    • Check orders for completeness and accuracy
    • Correctly load shipments on trucks for local delivery
  • Customer assistance:
    • Pull customer orders as needed
    • Load customer orders into customer's vehicle
    • Interact with customers in cordial, professional manner
  • Production Assistance:
    • Returning unused components or scrapping damaged components Inventory Management
    • Organize and maintain inventory stock levels, per company guidelines
    • Correctly store inventory and update the computer inventory system with locations
    • Ensure cleanliness, order & safety throughout racking/shelving system
    • Assist with resolving inventory discrepancies and update computer inventory system
    • Participate in scheduled cycle counts and participate in annual inventory counts
  • Quality & Service
    • Ensure order accuracy (internal & external) and adherence to on-time shipping schedule
    • Handle Materials and finished goods carefully to prevent damage
    • Promptly advise Warehouse Supervisor or management of any issues or concerns
• Additional Duties:
  • Must work additional hours as needed, including some weekends (advance notice will be provided)
  • Maintain confidentiality regarding company business matters
  • Other duties, as assigned
• Health & Safety
  • Adhere to all health & safety policies and practices, including wearing proper PPE at all times
  • Ensure work zones are tidy, clutter and obstacle free
  • Ensure truck drivers are following safety protocol
  • Identify safety risks in the work area, and advise management
  • Identify resolutions to safety concerns & participate in implementation
  • Actively follow a "safety first" culture with a "zero accidents" goal
  • Immediately notify management or any safety incidences (accidents, or near misses)

Section III: Desired Skills and Attributes:

• 1 year plus experience with basic electrical work-Apprentice level skills is preferred. Additional experience in product displays is a plus.
• 2+ years warehouse/shipping or related experience
• Solid computer skills in inventory management systems, P21 a plus. Some experience with MS Office products and email systems is required
• Pallet Jack experience (some locations may have forklifts)
• Excellent dependability/reliability (good attendance is required)
• Solid problem resolution abilities
• Good communication and interpersonal skills
• Ability to speak and read English (production orders, shipping orders, communications, etc.)
• Ability to use good judgement and take initiative
• Strong organizational skills
• Willingness to assist wherever needed

Section IV: Physical Requirements:

• Must be able to work in a non-climate-controlled warehouse environment (exposure to heat, cold, dust, etc.)
• Must be able to lift up to 60 pounds
• Visual acuity required to safely operate machinery, read computer screens, written documents, inspect materials, products, etc.
• Must be able to work standing, stooping, bending, lifting, and in squatting position
• Manual dexterity required to operate machinery, handle materials, supplies, and perform data entry into computer system if needed.

Note: The statements herein are intended to describe the general nature & levels of the work performed by employees, but are not a complete list of responsibilities, duties, & skills required of personnel so classified. Furthermore, they do not establish a contract for employment & are subject to change at the discretion of the employer.