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Form of workJob Description
OnTrac is hiring a part-time Operations Assistant for our Antioch, TN location!
Never a dull moment in this service-oriented position. Help our customers get their e-commerce deliveries. The ideal candidate will be enthusiastic, detail-oriented, and well-organized with excellent verbal and written communication skills.
Schedule: Sunday - Thursday, 3:30 PM - 9:30 PM
Our Industry Leading Benefits Package Includes:
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Flexible Spending Account
- Commuter benefits
- Safe and clean work environment
- Paid Time Off that begins accruing on your first day
- Much more!
Job Duties and Responsibilities
- Primarily facilitates the daily independent contractor services, and resolution of service, routing, and delivery issues.
- Analyzes freight volume in relation to daily independent contractor availability.
- Compiles statistics and reports for branch operations.
- Serves as the main communication contact for independent contractor drivers.
- Embraces diversity and foster a respectful environment for both employees and customers.
Job Requirements:
- Minimum of 1 year of dispatch experience
- Ability to be detail-oriented and be able to work independently
- Ability to communicate in a professional manner
- Ability to organize and prioritize work
- Bilingual English/Spanish highly preferred but NOT necessary.
- Must be available to work on weekends
OnTrac is a values-based, customer-oriented, high-growth and fast-paced organization composed of caring individuals and focused teams.
About OnTrac
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. We have a rich history of service—it's the foundation of our commitment to our customers.
Our History
Express Messenger Systems, Inc. & California Overnight
Express Messenger Systems, Inc. logoOnTrac started in 1991 as California Overnight. It was a division of its now 60-year old parent company Express Messenger Systems, Inc.(EMS). EMS began in Canada and expanded its operation through the acquisitions of several Canadian and American courier companies. They saw an opportunity to provide a more affordable next-day service from Los Angeles to San Francisco and created California Overnight.
California Overnight logoThe first California Overnight customers were architects and lawyers, and we quickly grew to help other industries reduce their logistics spend without sacrificing next-day service. We expanded to the rest of California, and then added Nevada in 1996, Arizona in 1997, and Oregon and Washington in 2005. We knew that we had outgrown the California Overnight name, and began preparations for a name change.
California Overnight, OnTrac & 65 Million Consumers
OnTrac logoIn 2008, California Overnight changed its name to OnTrac. It was the name of our shipping software, which had already been in use for over a decade. OnTrac marked the first year of its new name by opening service to Utah. We then added Colorado in 2011, and Idaho in 2013.
The 8-state service area gave customers an opportunity to quickly reach over 65 million consumers without paying the extra fees charged by other companies.
Parcel Logistics & Beyond
DirectPost by OnTrac logoToday, the OnTrac Logistics Network connects companies to local delivery professionals through leading technology, advanced material-handling, and excellent customer service. We are a SmartWay Transport Partner, a USPS Workshare Partner, and integrate with over thirty multi-solution software providers.
OnTrac provides a more efficient last-mile logistics strategy; the abilities you expect without sacrificing flexibility, professionalism, and cost. It's the next big thing in logistics!
OnTrac is an Equal Opportunity Employer
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. We have a rich history of service—it's the foundation of our commitment to our customers.
Our History
Express Messenger Systems, Inc. & California Overnight
Express Messenger Systems, Inc. logoOnTrac started in 1991 as California Overnight. It was a division of its now 60-year old parent company Express Messenger Systems, Inc.(EMS). EMS began in Canada and expanded its operation through the acquisitions of several Canadian and American courier companies. They saw an opportunity to provide a more affordable next-day service from Los Angeles to San Francisco and created California Overnight.
California Overnight logoThe first California Overnight customers were architects and lawyers, and we quickly grew to help other industries reduce their logistics spend without sacrificing next-day service. We expanded to the rest of California, and then added Nevada in 1996, Arizona in 1997, and Oregon and Washington in 2005. We knew that we had outgrown the California Overnight name, and began preparations for a name change.
California Overnight, OnTrac & 65 Million Consumers
OnTrac logoIn 2008, California Overnight changed its name to OnTrac. It was the name of our shipping software, which had already been in use for over a decade. OnTrac marked the first year of its new name by opening service to Utah. We then added Colorado in 2011, and Idaho in 2013.
The 8-state service area gave customers an opportunity to quickly reach over 65 million consumers without paying the extra fees charged by other companies.
Parcel Logistics & Beyond
DirectPost by OnTrac logoToday, the OnTrac Logistics Network connects companies to local delivery professionals through leading technology, advanced material-handling, and excellent customer service. We are a SmartWay Transport Partner, a USPS Workshare Partner, and integrate with over thirty multi-solution software providers.
OnTrac provides a more efficient last-mile logistics strategy; the abilities you expect without sacrificing flexibility, professionalism, and cost. It's the next big thing in logistics!
OnTrac is an Equal Opportunity Employer
