Warehouse Operations Manager

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Position Description

The Warehouse Operations Manager (remote) is responsible for overseeing and assisting Plant Warehouse Managers with KPI data, pointing out trends and assisting with Process Improvement to improve those metrics. They will manage the Warehouse KPI Data Tracker and Scorecard, ensuring goals and expectations are met. The Warehouse Operations Manager will be responsible for administering Warehouse Gap Analysis audits in all warehouses ensuring Refresco Warehouse Standards are met and adhered to. This person will work directly with Plant Warehouse Managers to bridge any noted gaps and follow up as required. The role will also assist in the setup of 3pl warehouses, including training of warehouse associates. This person will also play a key role in SAP implementations in plants.

Essential Functions:

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Responsible to adhere to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Schedule, communicate, and plan warehouse audits for all warehouses and ensure they are completed in a timely manner
• Document audit gaps and set follow up and completion dates
• Document and communicate audit scores on a quarterly basis
• Work with Warehouse Managers on development of missing but required Warehouse documents and share within the warehouse network.
• Set the environment of the company by demonstrating our values, standards, and practices.
• Manage Warehouse KPI Scorecard. Update Warehouse Tracker as required.
• Review Warehouse KPI data and trends and work with Warehouse Managers on reversing negative trends and acknowledging positive data.
• Complete the KPI Scorecard every week, chart/graph data and submit to Sr. Manager Warehouse Operations
• Daily monitoring of the Web-Based Dock Schedule mailbox for carriers. Work with Warehouse Operations Analyst on carrier setup, warehouse dock schedules and carrier utilization of the dock schedule tool.
• Plan and execute logistics needs with trucking firms to ensure timely pick-up and delivery of shipments, while minimizing overall freight costs.
• Participate in planned SAP implementations and the of supporting of warehouse activities.
• Developing and implementing policies, procedures and SOPs to ensure consistent quality and operating efficiency.
• Train 3pl warehouse providers in SAP Warehouse Operations. Work with Refresco Warehouse Manager on the integration with 3pl providers including specified warehouse inventory relocation, shuttle operation and truck loading process to meet Refresco standards.
• Manage Dunnage and Void filler budget and usage in required warehouses and specific freight lanes.

Education and Experience:

• Bachelor's degree in a related field plus five to seven years experience in warehouse logisitics management (or an equivalent combination of education and experience). APICS designation an asset.

Required Skills and Competencies:

• Experience in Food/ Beverage Manufacturing preferred
• Proficient in Excel, Word, SAP and Power Point
• Proven Leadership experience in a Production environment
• Proven understanding and experience with financial processes including budgeting.
• Must have excellent communication skills and the ability to develop a team environment promoting internal growth.
• Strong troubleshooting and analytical skills.
• Initiative, the ability to work independently, strong customer service orientation, strong written and verbal skills and flexibility, vision and creativity.
• High level of accountability, quality and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, and ensures accuracy of information.
• Ability to prioritize and multi-task in an organized, detailed manner, given limited time frames.

A Career with Refresco

Refresco offers a competitive salary and comprehensive benefits, which include:

• Medical/dental/vision insurance
• Life insurance
• 401(k) savings plan with company match
• Paid holidays and vacation
• Well-being benefits
• Discount programs

Join Refresco TODAY and enjoy a rewarding CAREER!

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages, Inc. Refresco Beverages, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages, Inc., and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.