POSITION TITLE: Warehouse Office Support Clerk
RESPONSIBILITY: This position works alongside warehouse manager to assist in the clerical needs within the department, which includes answering calls, data entry, filing, record keeping, customer orders, shipping and receiving maters, answer route inquiries when needed.
DEPARTMENT: Warehouse Department
REPORTS TO: Warehouse Manager
PAY RATE: $16.00-$18.00
HOURS/SCHEDULE: Full-Time,
Monday-Friday Start 10:00am Saturday Start 10:00am
DRESS CODE: Casual Attire
KEY DUTIES AND RESPONSIBILITIES:
Filing shipping and receiving documents
Interact with drivers, sales, customers, and other departments
Answer questions and inquiries and provide route updates and fleet information
Handle driver questions, provide appropriate solutions and alternatives within time limits and follow through
Customer invoicing and pick ups
Inventory receiving into NECS Entrée
Print loading sheets for day pickers
Print labels for inventory
Inventory count
Other duties as needed
EDUCATION REQUIREMENTS:
High School Diploma
WORK EXPERIENCE REQUIREMENTS:
Excellent customer service experience
Proficient in Microsoft Office 365, particularly Excel, Word, and Email
Bilingual – Spanish & English (preferred)
Exhibit good decision making, problem solving, demonstrate great communication, organizational skills and detailed-oriented.
Strong phone contact handling skills and active listening
PHYSICAL REQUIREMENTS:
Ability to sit for prolonged periods of time