Job Description
What you'll do:
- Managing the full scope of the fulfillment process at the warehouse every day
- Leading a team of Warehouse Associates tackling daily fulfillment at the warehouse
- Coordinating operations staff schedule
- Train, assess, and improve daily performance of Warehouse Associates
- Managing Delivery Driver relations including on-boarding, training, and scheduling
- Triaging and dispatching Drivers into efficient delivery routes
- Problem solving conflicts and as they arise and tackling ad-hoc tasks that impede the fulfillment process
- Working with the Customer Service team to answer customer inquiries via call, text or email
- Working closely with the Operations Manager to provide constant improvements to existing processes and the Fetch service
- Organizing and maintaining package inventory using the Fetch platform
- Managing maintenance of Fetch delivery vehicles
- Coordinating rush deliveries and special requests to the meet the needs of Fetch residents
- Providing the Fetch Experience
What you'll need:
- The will and drive to achieve, maintain and increase high standards
- 3+ years of experience in a management position
- One or more years of experience as a warehouse employee recommended, but not required
- Proficient in basic computer usage
- Clear and concise with electronic and verbal communication
- High-level of commitment towards prioritized decision making
- Ability to thrive under pressure
- Multi-tasking skills
- Passionate about serving others
- Comfortable in a fast-paced environment
- Must be able to handle 50+ pounds
- Must have a valid driver license with a clean driving record
What we'll deliver on:
- Competitive pay rates
- Medical
- Dental
- Vision insurance
- 401(k)
- AD&D/STD/LTD
- Unlimited time off
Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.