Job Description
We need a qualified head floor Supervisor who has no work limitations or restrictions.
Shift start time varies between 6am and 8am daily.
40 hours a week with possible OT
Weekends may be required with proper notice given.
Vacation pays after 60-day probationary period.
Holiday pay
PTO and Sick pay
Cell phone allowance
Yearly reviews
Hands-on experience willing to train and be trained.
Must be accountable for all work done and willing to hold all direct reports accountable.
Knowledge of safety in a daily 3PL WH operation.
Computer experience is a must (Prior WMS, Microsoft applications)
Must be bi-lingual Spanish/ English
Major Responsibilities: Included but are not limited to.
- Must achieve customer KPI requirements for shipping and order processing.
- Comply and enforce compliance on all corporate set SOP (Standard Operating Procedures)
- Must meet all shipping compliance standards of customers to ensure “0” charge backs.
- Planning, monitoring, and following-up to ensure shipments are processed and completed per company standards.
- Inform Management of issues that may arise and might require escalation.
- Coordinate with customer service to ensure all shipments are prepared and shipped according to Vendor Compliance and Routing Guides.
- Ensure all small parcel shipments are processed correctly and on time.
- Coordinate with customer service who will work with carriers to ensure timely pickup of daily shipments.
- Ability to understand and execute all requirements of Vendor Compliance for Major Department Stores and Discounters, such as, Macy’s, Nordstrom, Dillard’s, Wal-Mart, Target Stores, Belk, TJX , Marshall’s, Walgreens, Joanna, Amazon etc.
- Manage multiple priorities and make sure each project is completed on time and within company guidelines.
- Review and understand customer specific Vendor Compliance & Routing/Shipping Instructions.
- Maintain key relationships with partners and customers.
- Maintain guidelines and procedures set by customers. Verify all shipping procedures and instructions are followed to prevent charge backs or late shipments.
- Must be able to interact in held meetings and hold their own staffing meetings.
- Must manage labor to meet productivity standard and achieve profitability goals.
- Must have MHE certifications (Sit down fork lift, cherry picker, order picker)(not all will be required)
Any candidate to be considered must have min 5+ years of verified employment in a similar position within a 3Pl. Resumes and interview will be required.