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SalaryProduct Support Associates
Full Time and Part Time Career Opportunities
Product Support Associates are TEAM members within the Bob’s Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company’s core values and creative vision; assisting and enabling Stores to achieve established Sales expectations. The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain; warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.
"No phony #sales, no phony gimmicks, just everyday low prices and value!
We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
- Feeling under the weather, we’ve got you covered! We offer National Health, Dental and Vision coverage
- Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
- 401(k) Profit Sharing Plan – Generous Company match!
- Paid Personal/Sick Days
- Paid Vacation, Sick Days, Holidays and your Birthday! After all, your Birthday should be a Holiday
- Employee Assistance Program
- Our prices are already low, but why not more! Generous Employee Discount
- The flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Need a pay advance? Take advantage of Bob’s Bail Out Program
- Have an unexpected extraordinary expense? Take advantage of Bob’s Helping Hand Program. Bob’s cares and is here to help
- And much more!
Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.
Job Responsibilities
- Receive and ship (load and unload) Bob’s merchandise while observing all guidelines set forth by the Company to limit shrink
- Stage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelines
- Assemble Bob’s Merchandise with care, working conscientiously to limit damage
- Coordinate and prepare unsold Merchandise for shipping
- Expedite Customer product pickups according to Company guidelines
- Actively assist in conducting Inventory as required
- Exhibit The Bob’s Way with all Customer interactions
- Observe and maintain safety requirements of Bob’s Discount Furniture
- Contribute to and maintain a clean a back- end (warehouse / stock room) and Showroom working environment
- Assist with Café duties as directed
- Other duties and responsibilities as assigned
Required Qualifications
- Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
- Ability to work within Teams and follow direction
- Ability to actively listen
- Ability to communicate effectively and utilize communication tools appropriately
- Ability to move and lift objects
- Ability to contribute to the Stores overall success
Preferred Qualifications
- Career minded with capacity to grow professionally
- Proven track record of back-end retail warehouse or stock room experience
- A Team player with a desire to exceed expectations
- Customer Service experience
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Application Question(s):
- Are you at least 18 years of age?
Ability to Relocate:
- Springfield, VA: Relocate before starting work (Required)
Work Location: In person
