About Conduent:
Job Description:
Warehouse File Retrieving and Processing
(onsite – Springfield, MA)
Pay rate is $18.00 an hour.
First shift: 7:00AM – 3:30PM, Monday – Friday (no weekend!)
Project-based role until September 30th, 2024.
Conduent is looking for highly organized and detail-oriented individuals for Warehouse File Retrieving & Processing to join our team at our client site in Springfield, MA. The Document Processor will play a crucial role in the efficient retrieval, relocation and storage of policy files. This position involves coordinating various processes related to policy files, ensuring accuracy, compliance and timely execution. Specific activities include, but are not limited to,
Pulls (Warehouse Retrievals)
- Extract physical policy files from file storage area.
- Utilize movable ladders to access open shelves and retrieve specific documents containing policy numbers, client information, and product details.
- Ensure accuracy in denoting relevant information related to the files being pulled.
Relocation
- Safely and systematically relocate policy files to designated locations onsite at the Springfield, MA campus.
- Maintain the organization and accessibility of policy files during the relocation process.
Info Shred
- Collaborate with third-party vendors for offsite relocation of policy files for long-term storage.
- Coordinate pick-up and transportation to a location outside of the client campus.
- Prepare policies for storage in boxes, index them, and adhere to defined procedures provided by the client.
Shredding
- Oversee the secure destruction of selected policy files in coordination with a third-party vendor.
- Ensure policies stored in boxes are picked up and shredded according to client's prescribed procedure.
System Updates
- Contribute to the accuracy of client systems by updating relevant information related to policy disposition.
QC Review
- Conduct quality reviews of randomly selected policy files for a defined sample size.
- Ensure accurate selection of disposition categories and proper indexing based on file categories.
Box Reconciliation
- Perform all necessary activities to confirm that items reported as received on a particular day are processed and placed in designated boxes.
Requirements of the role:
- Be at least 18 years or older
- Have a High School Diploma, or equivalent
- Be able to successfully pass a criminal background check
- Prior relevant work experience (6 months) is preferred
- Familiarity with indexing and tracking systems is a plus
- Ability to work independently and as part of a team
- Proficiency in using basic office equipment and computer systems
- Ability to handle physical tasks, including lifting and moving boxes, repeatedly move up and down ladders/ stairs
- Have good English communication skills
- Be courteous and friendly with a high degree of professionalism
- Have an eye for detail and uphold high work standards
- Understanding of confidentiality and privacy standards
- Ability to follow established procedures and guidelines
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $18.00 per hour.
Closing:
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.