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SalaryCompudopt is a national non-profit organization that aims to provide technology access and education to under-resourced youth and their communities. Compudopt is seeking a Warehouse Operations and Distribution Manager to be a key member of Compudopt’s Arizona leadership team. This full-time position is critical to the success of our organizational operations, our ability to execute programs, and to serve students throughout Mesa, Arizona. This position is responsible for the inventory, warehouse management, tech support, and operational functions of our programs/organization. This role reports to the Senior Director of Community Impact and will operate out of our Mesa, Arizona office.
The Warehouse Operations and Distribution Manager must act with integrity, be committed to achieving organizational goals, take responsibility for mission achievement, demonstrate accountability by starting with yes, and demonstrate the ability to inspire, grow and motivate others.
Major Job Responsibilities and Duties:
The Warehouse Operations and Distribution Manager must act with integrity, be committed to achieving organizational goals, take responsibility for mission achievement, demonstrate accountability by starting with yes, and demonstrate the ability to inspire, grow and motivate others.
Major Job Responsibilities and Duties:
- Warehouse/Refurbishment Lab Management (30%)
- Sort, label, and log all incoming and outgoing inventory.
- Support efficiency building, including creating new standards of procedure and tracking mechanisms.
- Manage data erasure and destruction process for all data-bearing devices in the lab.
- Repair, troubleshoot, recondition, and re-image desktop and laptop computers.
- Provide technical support for students and families via phone, text, email, and in-person, including making house calls to troubleshoot internet service.
- Manage and schedule repair and exchange appointments for families and students.
- Support the development and implementation of a new inventory management system.
- Warehouse organization and maintenance, including general cleanliness.
- Work with vendors to schedule recycling pick-ups and deliveries.
Computer Distribution /Computer Adoption Sessions (35%)
- Prepare and attend Computer Drive-Thru Distributions and Saturday Computer Adoption sessions.
- Be aware of all session dates and locations 3-4 weeks in advance of session delivery.
- Check warehouse inventory and ensure the refurbishment lab has the necessary stock to complete the ‘order’ for how many computers are needed at each upcoming session and the correct number of training devices is prepared.
- Quality check completed items for cleanliness and quality standards for distribution.
- Load the ‘order’ of computers and accessories onto the vehicle being taken to the session as well as all necessary equipment for training at the session.
- Pull the trailer or drive the vehicle to the session site - arriving no later than 30 minutes prior to set up, help unload training equipment and set up the session classroom, set up computers for distribution at the end of the session, and lead volunteers as available to support.
- Bring vehicle and trailer with training equipment and remaining unused supplies back to the warehouse post-session.
- Remove any devices that were not working (training or otherwise) and put them into the refurbishment lab for repairs.
- Follow up on any technical and troubleshooting calls made after the session.
Gift-in-Kind Pick-Up (25%)
- Responding to requests for pick-ups or questions from partner organizations within 24 hours to schedule a pick-up.
- Booking and picking up the right truck and equipment needed to execute the pick-up.
- Practicing good health and safety practices are used in picking-up, loading picking up, loading, and unloading equipment.
- Securing equipment for transportation.
- Completing proper documentation with copies given to the donor and brought to Development for acknowledgment letters.
- Communicating any required certificates of erasure with refurbishment lab staff and Senior Director.
- Explaining the donation and refurbishment process properly to partners as well as the impact of their gift on the community.
- Unloading, sorting, inventorying, and storing equipment on return to the warehouse in a way that it can be easily identified, and usable equipment will remain safe and undamaged.
Facilities Management (10%)
- Manage and complete preventative care activities for the Warehouse and general facilities maintenance.
- Work with the building manager to contact repair and maintenance companies as directed and necessary.
- Keep Warehouse and office spaces in good working order as needed.
- Other duties as assigned.
Qualifications:
Required:
Required:
- Bachelor’s degree required.
- Minimum 2 years working in warehouse operations role required.
- Minimum 2 years of demonstrable experience in inventory management, facilities, and vendor management
Special Knowledge/Skills:
- Strong interpersonal and communication skills are a must – this role will have an external facing component.
- Eager to work in a fast-paced, small nonprofit environment with the opportunity to work across all departments.
- Strong interest in technology and STEM education fields, as well as a commitment to working in the nonprofit and or youth development field.
- Collaborative, results-oriented, positive, and energetic team player who is highly organized and detail-oriented with excellent problem-solving skills.
- Must be able to lift up to 50lbs 10 to 15 times per day.
- Must be able to drive a 10-26-foot box truck.
- High-level relationship-building skills
- Strong verbal and written communication skills
- Commitment to mission-driven work
- Solid professional and ethical judgment
Compudopt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Compudopt complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This position is eligible for participation in Compudopt’s benefits program(s).
Salary is one component of Compudopt’s total compensation package, which also includes:
- Health, vision and dental care, employee paid life insurance, short-term disability and Basic Life/AD&D
- Compudopt contributes up to $7015 per year towards health insurance plan costs.
- Compudopt contributes up to 4% match to each employee’s retirement plan.
- Paid Time Off (PTO), 10 paid company holidays, and other leave allowances
This position is eligible for participation in Compudopt benefits program(s). This position is subject to successfully passing motor vehicle and background checks.
