Reports to: Assistant Community Manager
Mission Statement: Serving those who serve with amazing customer service, exceptional homes, communication, and positive work environments that provide a sense of safety and wellbeing for our resident’s families and employees.
Summary: Oversee pre-demo schedule and assist warehouse supervisor with his crew. Will also assist with receiving maintenance work orders by telephone, skype, and computer. Must be able to work in a fast-paced environment with constant interruptions.
· Work closely with maintenance admins
· Run weekly meetings with agenda for the warehouse crew
· File all fleet paperwork and oversee insurance cards and vehicle binder
· Ensure warehouse work orders are closed properly in a timely manner
· Weekly work order QC
· QC COM & Window work orders
· Create pest control work orders
· Assist with tracking or filing of invoices
· Assist with the water heater project
· Oversee the tool room
· Standard Operating procedure creation and amending (SOP)
· Realpage and technician mobile app support
· Ability to diffuse and mange volatile and stressful situations
· Ability to communicate written and verbally, interact and work effectively and cooperatively with people from diverse backgrounds
· Operating knowledge of and experience with personal computers, internet, software, and Microsoft office programs, google sheets, SharePoint, Skype, Texting, knowledge of Excel is a must
· Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, E-mail, etc.
· Have a strong sense of time management and the ability to multitask with frequent interruptions
· Provide excellent customer service experience that meet our mission statement
· Positive, friendly, creative and a progressive mindset offering new ideas and concepts that can help performance tasks
· Assist with self-help for residents
· Performs other duties as assigned
Wage: $22-$25
Schedule: Monday-Friday, 07:00AM-4:00PM
Benefits: Holiday Pay, Vacation Pay, Sick Pay, Health Insurance, Dental Insurance, Roth, 401K, Life Insurance, and more
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person