AddressThe Opportunity
Delaware North Parks and Resorts is hiring seasonal Walking Tour Guides to join our team at Niagara Falls State Park in Niagara Falls, New York.We are looking for guides who like the outdoors and will enjoy teaching guests about Niagara Falls State Park. As a guide you will lead guests to each waterfall, while making stops to inform them of the history of Niagara. You will need to be comfortable with public speaking and have a charismatic personality. This is the perfect seasonal job for teachers, college students, retirees and people who enjoy working in the hospitality industry.
This position does not begin until May 2024
Pay
*During tours you have the ability to receive tips.
$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits at Niagara Falls
Join our fun team working together in the country's original State Park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There's lots to explore including trails, boat rides, and interactive exhibits.
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal including drink refills
Free on-site parking
30% off retail items
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for eligible year-round team members
Responsibilities
Greeting and welcome customers to the tours.
Informing customers about the itinerary for each tour.
Provide a guided tour to all guests
Escort guests to tour attractions & make sure they are admitted without issue
Familiarizing yourself with the layout and history of the Niagara Falls region
Scheduling and selling tours through online software.
Qualifications
A high school diploma is required
Being able to multitask is needed
Be able to memorize information and quick thinking
Able to stand for long periods of time and walk for extended periods
Customer service experience is preferred
Tour Guide experience preferred
Ability to maintain a timed schedule
Being CRP certified is preferred (if not we will provide an opportunity for certification)
Physical Requirements
Ability to walk for long periods of time.
Must be able to lift up to 30 lbs. and walk and stand for long periods of time.
Shift Details
Day shift
Weekends
Holidays
Who We Are
Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
