Address
Form of work
SalaryAgency : Department of Labor
Closing Date/Time: 04/05/2024
Salary: Anticipated Starting Salary $3,700.00 a month; Full Range $3,700.00 - $5,041.00/month
Job Type: Salaried
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 36277
The Illinois Department of Labor (IDOL) is one of Illinois' most important and dynamic Agencies. With an annual budget of $17 million, and an authorized staff of 100+ full-time employees, IDOL has the capacity and capability to provide administration and enforcement of over 25 labor and safety Laws. At IDOL, we take pride in our Agency's mission: to promote and protect the rights, wages, welfare, working conditions, safety, and health of Illinois workers through enforcement of state labor laws, and to safeguard the public through regulation of amusement rides and to ensure compliance with all other labor standards.
The Wage Claim Specialist position is in our downtown Chicago Office located at 160 N. LaSalle Street, Chicago, IL. This position serves under the direction of the Executive 2 and is responsible for processing a caseload of Wage Claims requests to ensure that the working people of Illinois are paid correctly and in full. The ideal candidate should also be hard working, able to communicate, and a team player. This unique opportunity offers an exceptional benefits package in includes health insurance, including eye care and dental, Deferred Compensation, life insurance, and retirement. If you desire to become a valued member of a hard-working and respected team and up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position.
Essential Functions
- Reviews all wage claim mail pertaining to caseload. Evaluates information and determines what courses of action to take to complete the case. This may include soliciting additional documentation from employer or claimant, deciding if a hearing is appropriate, or closing the case if the specialist determines the complaint is without merit.
- Serves as wage claim case coordinator, responsible for all initial phases of processing the back wage claim, including oral and written communications with claimant and employers in English. Maintains communication with parties throughout the length of the claim process.
- Responds to complex technical inquiries regarding provisions under the Wage Payment and Collection Act received by phone or in person, counsels’ individuals concerning legal aspects of the Act. Explains procedures for filing a claim. Contacts employers to attempt to resolve claims.
- Answers inquiries from employers and employees concerning the status of WAGE CLAIMS filed with the Department of Labor and performs other duties related to the processing of the claims.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental developmental equivalent to four years of high school.
- Requires two years of personnel or payroll work experience preferably or one year of wage claim experience.
Preferred Qualifications
- Two years of experience working with Wage Payment and Collections Act.
- Two years of professional working experience with records and maintaining accurate case file information.
- Two years of professional experience working with claimants to establish and maintain satisfactory working relationships.
- One year of experience working with arithmetic, clerical, and office practices and procedures.
Employment Conditions
- Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
- Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
- This position is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
Work Hours: 8:30am-5:00pm (M-F)
Work Location: 160 N La Salle St Chicago, IL 60601-3130
Agency Contact:
Danielle Routh
Email: DOL.HR@illinois.gov
Phone #:217-557-0819
Posting Group: Office & Administrative Support
This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
