Vtc Technician

Job Summary:
We are seeking a skilled Technician to join our team. As a Technician, you will be responsible for maintaining and troubleshooting various electronic systems and equipment. Your role will involve working with computer hardware, software troubleshooting, and performing field service tasks. The ideal candidate will have a strong background in E I, possess excellent problem-solving skills, and be able to work independently.

Responsibilities:

• VTC Support. Perform tracking, inventory functions, and scheduling for classified and unclassified command VTC systems.
• Document, update, and maintain processes, policies, and instructions to support command users with VTC functions.
• Develop and maintain the VTC schedule, and coordinate necessary trouble tickets, repairs, and upgrades to command VTC systems.
• Report findings, trends, cost information, and analysis to the CNSP CIO/D-CIO and designated staff POCs.
• Command Phone Program Support. Perform tracking, inventory functions, and trouble ticket coordination for command cell and landline phones.
• Develop procedures and documentation to assist in user self-sufficiency and operations.
• Report findings, trends, cost information, and analysis to the CNSP CIO/D-CIO and designated staff POC.
• Command Cable TV and Commercial Internet Support. Perform tracking and recording of invoices related to command cable TV and commercial Internet costs and functions.

Requirements:

• Required Security Clearance: Secret
• Bachelor’s Degree preferred but not required.
• Strong leadership, organizational, planning, communication, and time management skills; the ability to multi-task and work against strict deadlines is critical.
• Strict attention to detail – must be detail oriented.
• Availability and willingness to lift materials up to 50 lbs., and perform squatting, kneeling, and extended standing.
• Ability to travel occasionally.
• Must have CompTIA Security + or IAT level 2

Job Type: Full-time

Pay: $54,615.00 - $72,365.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Travel requirement:

• Up to 25% travel

Security clearance:

• Secret (Required)

Ability to Relocate:

• San Diego, CA: Relocate before starting work (Required)

Work Location: In person