VP of Operations Restaurant

Central Texas Restaurant Group (Firehouse Subs)

Our Mission:

To carry on our commitment to and passion for hearty and flavorful food, heartfelt service, and public safety.

How We Achieve It:

By investing in both our team and community, cultivating a family-oriented culture, and serving great subs!

Responsibilities and Duties:

The VP of Operations will manage up to 20 restaurants and is responsible for enthusiastically leading and motivating the restaurant management team and providing them with the tools, training and follow-up necessary to achieve maximum performance in each restaurant, to meet the highest levels of customer service and satisfaction and selling efforts. This position is accountable for maximizing positive customer experiences, sales, and profits within assigned restaurants.

· Ensures all food safety procedures are executed according to company procedures and health regulations and takes corrective actions as appropriate.

· Maximizes sales goals versus budget and prior year, including the monitoring/execution of national and local marketing programs.

· Assists the Marketing Manager with the development of local store marketing plans.

· Manages assigned store requirements for new product roll-outs/procedures.

· Maximizes profit goals vs. budget and prior year, including the ongoing review of assigned store budgets.

· Monitors food and labor costs and utilizes profit/loss statements to track results and implement corrective action as necessary for enhanced results.

· Plans and conducts working store visits with all levels of store management to ensure the continual improvement of Quality, Service and Cleanliness standards on all day parts, including the monitoring of food quality.

· Monitors and ensures total store Service Excellence and implements corrective actions as required.

· Ensures proper staffing of stores and that staff is cross-trained.

· Ensures that performance feedback and reviews are conducted and documented.

· Develops and implements improvement plans relating to staffing and store operations.

· Develops subordinates to maximize their contributions.

· Provides proper store management training and development using established systems and practices.

· Achieves certified training store restaurant goals.

· Ensures protection of the brand and assets through District compliance with Company policies and procedures.

· Evaluates store performance at specified intervals, coaches and retrains managers as required.

Qualifications

· Seven (7) years of restaurant operations, multi-unit QSR/Fast Casual management experience required at the Director or above level

· Demonstrated ability to lead and manage in a fast-paced, dynamic environment

· Working knowledge of profit and loss statements

· Microsoft Office Suite Proficiency (Word, Excel, PP)

· Excellent problem-solving and decision-making skills, results-oriented, and customer-focused

Job Type: Full-time

Pay: $59,507.44 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Choose your own hours

Experience:

• Restaurant management: 7 years (Required)

Ability to Relocate:

• Austin, TX 78749: Relocate before starting work (Required)

Work Location: Hybrid remote in Austin, TX 78749