- Tuition Reimbursement
- Pet Insurance
- Adoption Reimbursement Benefits
- Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
- Assures food experiences and nutritional care rendered to residents, families, and guests is consistent with Brookdale standards of excellence and applicable regulatory standards.
- Partners to develop best in class training and inspiration for all dining associates in all product lines at Brookdale, including on-boarding and in-service requirements.
- Oversees the Dining Center of Excellence and ensures talent is aligned with expectations to support operational and clinical execution.
- Monitors and develops action based on key customer metrics, overall food quality, and customer satisfaction to drive top line growth and business results by product line.
- Develops policies, procedures and standards for all communities to assure regulatory compliance.
- Monitor the implementation and effectiveness of policies and programs that support customer satisfaction, sanitation, and key business metrics.
- Assists with development of long-term strategic planning including innovation, efficiency and customer trends in Dining Services ensuring delivery is consistent with the Company’s mission, goals and business strategy.
- Keeps well-informed of federal, state, and local regulatory changes affecting the industry and assisting the Sr. Directors of Dining with planning accordingly.
- Advises and partners on the contractual parameters for the selection of food and supply vendors as it pertains to the impact of cost control and inventory.
- Responsible for planning and overseeing the budget and working with operations and Sr. Directors of Dining to maintain costs within budgeted parameters.
- Supports recruitment, training, and retention for community dining management teams.
- Assumes responsibility for final selection of key departmental personnel when necessary.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
- Bachelor’s degree (B.A. or B.S.) in Culinary, Hospitality Management, Management, or related field from a four-year accredited college or university required.
- Minimum 10 years management experience in senior housing or hospitality required with a minimum of five years of multi-unit oversight.
- Education or experience may be substituted on a year for year basis.
- Must understand older adult market.
- Knowledgeable of all aspects of food service and culinary operations.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Maintains a working knowledge of community and regional, divisional operations management. Ability to travel 25% of the time.
Management/Decision Making
Uses independent judgment to establish community procedures and overall strategic direction. Solves multifaceted problems that require understanding and evaluation of impacts on the communities and/or major divisions of the Company. Communication in written, spoken, and executive business case processes. Strong leadership skills with partnerships in a matrix environment.
Knowledge and Skills
Possesses extensive knowledge of several multifaceted professional disciplines and maintains extensive theoretical business and industry knowledge. Provides overall leadership and direction to the communities and/or major divisions of the company.
Physical Demands and Working Conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Taste or smell
- Ability to lift: up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Possible exposure to communicable diseases and infections
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infectious, or biological hazards
- Requires Travel: Frequently
- Requires Driving: Drives self (Tier 2)
Brookdale is an equal opportunity employer and a drug-free workplace.