Address
Form of work Company Summary
DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we've been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. With our business reach, we cover satellite television service, live-streaming and on-demand programming, mobile plans and products, smart home installation services and, now, we are building America's First Smart Network™.
Together, we'll change the way the world communicates.
Department Summary
The Billing and Credit department is a pivotal back-office support organization within operations, ensuring revenue assurance and delivering a best-in-class billing experience. Comprising multiple facets, the department focuses on key operational objectives, including credit qualification, billing accuracy, payment processing, fraud identification and prevention, as well as managing customer delinquency, collections, and bankruptcy.
Job Duties and Responsibilities
In this role, the VP will lead Credit, Risk, and Fraud Identification and Prevention, reporting to the SVP of Billing and Credit. Responsibilities include mentoring a team of 35+, maintaining credit policy and performance, managing delinquency and collection processes, and spearheading fraud prevention efforts. The VP will collaborate with stakeholders across all lines of business, from executives to entry-level analysts, demonstrating strong communication and leadership skills.
Skills, Experience and Requirements
Key Achievements and Metrics:
The VP will be instrumental in achieving key performance indicators, such as reducing delinquency rates, improving collection recoveries, and implementing cutting-edge technologies for fraud detection.
Requirements:
Relationship Management Skills:
Demonstrated ability to establish productive working relationships with executives, staff in other departments, and third-party vendors.
Compliance:
Stay abreast of industry regulations and compliance standards relevant to credit, collections, and fraud prevention.
Company Culture:
Embrace and promote the company's values and culture, fostering a collaborative and customer-centric environment.
Salary Ranges
Compensation: $200,000.00/Year - $260,000.00/Year
Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we've been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. With our business reach, we cover satellite television service, live-streaming and on-demand programming, mobile plans and products, smart home installation services and, now, we are building America's First Smart Network™.
Together, we'll change the way the world communicates.
Department Summary
The Billing and Credit department is a pivotal back-office support organization within operations, ensuring revenue assurance and delivering a best-in-class billing experience. Comprising multiple facets, the department focuses on key operational objectives, including credit qualification, billing accuracy, payment processing, fraud identification and prevention, as well as managing customer delinquency, collections, and bankruptcy.
Job Duties and Responsibilities
In this role, the VP will lead Credit, Risk, and Fraud Identification and Prevention, reporting to the SVP of Billing and Credit. Responsibilities include mentoring a team of 35+, maintaining credit policy and performance, managing delinquency and collection processes, and spearheading fraud prevention efforts. The VP will collaborate with stakeholders across all lines of business, from executives to entry-level analysts, demonstrating strong communication and leadership skills.
Skills, Experience and Requirements
Key Achievements and Metrics:
The VP will be instrumental in achieving key performance indicators, such as reducing delinquency rates, improving collection recoveries, and implementing cutting-edge technologies for fraud detection.
Requirements:
- Well-polished oral and written presentation skills.
- Experience managing teams in a fast-paced, high-throughput environment.
- Proficient in Microsoft Excel, Word, PowerPoint, and the Google Suite.
- MBA from a nationally recognized, accredited university preferred; equivalent experience accepted with an undergraduate degree in Finance/Accounting.
Relationship Management Skills:
Demonstrated ability to establish productive working relationships with executives, staff in other departments, and third-party vendors.
Compliance:
Stay abreast of industry regulations and compliance standards relevant to credit, collections, and fraud prevention.
Company Culture:
Embrace and promote the company's values and culture, fostering a collaborative and customer-centric environment.
Salary Ranges
Compensation: $200,000.00/Year - $260,000.00/Year
Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
