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Volunteer Engagement Coordinator
Employee Status: Full-Time
Location: Hybrid: Detroit, MI
Salary: $38,000/year
Benefits Eligible: Yes: Medical, Dental, Vision, Short Term Disability, Long Term Disability, Paid Time Off, Paid Holidays, 401k, and more!
In 2015 Brilliant Detroit was created to provide a radically new approach to kindergarten readiness in neighborhoods. The idea was to create a unique delivery model in our approach to early childhood development by using underutilized housing stock to create early child and family centers in neighborhoods. Brilliant Detroit homes provide holistic services for kids 0-8 predicated on evidence-based programs around health, family support, and education. Brilliant Detroit was born to create kid success neighborhoods. Today, in each location, neighbors come together for fellowship, activities and learning to assure school readiness, and provide needed support for families.
This work will be done in accordance with the core principles of our Detroit-based non-profit team:
Job Summary
Brilliant Detroit is seeking a Volunteer Coordinator. The Volunteer Coordinator is responsible for developing Brilliant Detroit’s volunteer base, building organizational capacity and creating co-existence with similar initiatives throughout the city. This role will focus on Volunteer Engagement, training, recruitment, retention, and recognition.
Duties and Responsibilities:
- Support the success of the Stewardship Department overall and more specifically the Volunteer Engagement team
- Collect and maintain Volunteer Engagement data
- Leverage Brilliant Detroit’s Digital Database to gain insights on Volunteer Engagement and support the growth of the Volunteer Team’s key performance indicators
- Lead projects as needed, included but not limited to tutor recruitment for Brilliant Detroit’s high dosage tutoring programs, in-person projects like organizing and beautification, and one-off events such as open houses
- Lead mission-centered volunteer projects from conception to reflection
- Conduct volunteer outreach and recruitment efforts, such as building relationships with potential volunteer partners or attending outreach events
- Conduct volunteer training to ensure that volunteers are grounded in Brilliant Detroit’s mission and values and understand how their volunteer role contributes to the mission
- Create and refine online and/or physical lists of volunteer opportunities for interested individuals and groups
- Communicate time commitments and expectations to volunteers on a consistent basis
- Create methods for volunteer recognition like sending thank yous, or holding volunteer appreciation/networking events
- Interact with all participants, donors, volunteers, partners, and staff in a warm and friendly manner
- Complete all reports and paperwork in a timely manner
- Participate in training and staff development as required
- Serve on network committees or work groups as needed
- Perform other duties as assigned
Qualifications:
- High school diploma or GED required. Bachelor's Degree preferred
- 2 years of experience in recruitment & management of volunteers, preferred
- Hospice/Healthcare volunteer administration preferred
- Strong, demonstrated technological proficiency with Google Drive, especially Google Sheets
- High-level writing and oral communication, copy editing, and proofreading skills
- Ability to coordinate multiple stakeholders and team members around a goal
- Work with minimal up-front guidance and the ability to take ownership of work product
- Ability to manage multiple projects efficiently and simultaneously
- Experience in community organizing and outreach
- Reliable internet connection required for virtual work