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SalaryThe Virtual F&I Specialist performs a wide variety of duties to establish and maintain mutually beneficial, professional relationships with current dealer customers. The responsibilities of the VFI Specialist include but are not limited to:
Responsibilities:
The primary function of the role is to take the lead in delivering deals for our VFI On-Demand Dealer Partners by following the VFI Sales Process- Generate revenue for our dealer partners through the sale of F&I products
- Achieve performance targets and objectives
- Maintain foundation level of product knowledge
- Communicate clearly with the end consumer of the transaction in a clear manner upholding while upholding our core values
- Conduct Virtual F&I transactions by taking the lead on the VFI Sales Process (Interview, Menu, & Upsell)
- Stays on the VFI calls throughout the completion of the Retail Installment Contract for our Dealer Partners to ensure deals are secured
- Answers questions about F&I Products available in the VFI office
- Answers Questions on RIC contract
- Isolates and overcomes client objections through JM&A tactics, including Advances F&I, Core Closes, Sales Tools, Etc.
- Keep detailed records of activities completed and performance data for Virtual F&I
- Communicate daily to Dealers and internal stakeholders on the progress of Virtual Initiatives
- Participate in Dealer Meetings, and Sales Calls as needed
Qualifications:
Experience working in Retail Automotive and as an F&I Manager
- Detail-oriented with the flexibility to deal with changing priorities and tight deadlines
- Strong verbal, written, and interpersonal communication skills with adeptness in dealing with individuals at all levels inside and outside the organization
- Highly self-motivated with excellent customer facing skills
- Ability to work a flexible schedule, including nights and weekends
- Ability to work from home
- Proficient with Word, Excel, Powerpoint, and StoneEagle
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JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at
talentacquisition@jmfamily.com
for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
