Virtual Events Coordinator

BetterLife's Virtual Event Coordinator will play a pivotal role in planning, organizing, and executing Virtual Events that engage our members and enhance our brand presence. The focus is on events that are consistently efficient, cost-effective and memorable. This role is the "go-to" person for members, staff and vendors and will coordinate everything from a big-picture viewpoint to create flawless, virtual experiences for our members.
Essential Job Duties & Responsibilities
Event Planning:

• • Collaborate with internal stakeholders to understand event objectives and requirements.
  • Develop comprehensive virtual event plans, timelines, and budgets.
  • Source and liaise with virtual event platforms and vendors.

Platform Management:

• • Utilize virtual event platforms to set up and manage online events.
  • Ensure technical aspects, such as audio, video, and interactive features, run smoothly.
  • Troubleshoot and provide technical support during events.

Content Coordination:

• • Work closely with content creators, speakers, and presenters to coordinate presentation materials.
  • Ensure seamless integration of pre-recorded and live content during Virtual Events.
  • Manage Q&A sessions, polls, and interactive elements to engage participants.

Promotion and Marketing:

• • Collaborate with the marketing team to create promotional materials and strategies for Virtual Events.
  • Utilize social media and other channels to maximize event reach and attendance.

Audience Engagement:

• Host virtual communities involves creating online spaces where people with shared interests, goals, or activities can connect, interact, and engage
• Develop and implement strategies to enhance attendee engagement and participation.
  • Monitor chat discussions and facilitate interaction among participants.

Post-Event Analysis:

• • Collect and analyze post-event feedback and data.
  • Provide insights and recommendations for improving future Virtual Events.

This job description describes the general nature and scope of responsibilities for this position. Please note other duties may be assigned at any time.
Education & Experience

• Bachelor's degree in Event Management, Marketing, related field, or equivalent work experience.
• 2 years proven experience in planning and coordinating Virtual Events.

Knowledge, Skills & Abilities

• Proven track record of organizing creative, successful events

• Proficient in MS Office Suite - including intermediate to advanced Excel capabilities
• Able to handle stress and remain calm and maintain a member-service mindset
• Problem-solving ability

• Familiarity with virtual event platforms and technologies
• Strong project management and organizational skills
• Excellent communication and interpersonal abilities
• Creative mindset with the ability to think outside the box.

• Flexibility to work outside regular business hours during events
• Ability to adapt to evolving virtual event technologies and trends
• Familiarity with CRM tools and data analytics is a plus

This position requires minimal travel.
Work Environment & Physical Requirements
This role can be performed 100% remotely if ideal candidate lives outside of Madison, WI.
This position is performed in an office environment (could be done remotely) and requires prolonged periods of sitting at a desk and working on a computer. Individuals must be able to lift 15 pounds at a time.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.