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Form of work
SalaryBEFORE YOU APPLY, please read the following questions, and if this is not a fit for you, please do not apply!
1. Do you like retro video games, comics, collectibles and nerd culture?
2. Are you knowledgeable about retro gaming, video games, comics, or nerd culture?
3. Do you live in Pittsburgh, or a Surrounding area?
4. Do You have Reliable Transportation?
5. Do you have experience or understanding of eBay and other online selling platforms?
About Arkham Alley: Arkham Alley is a unique and vibrant destination for enthusiasts of retro video games, comic books, and collectibles. Located in Springdale, PA, our store is a haven for nerds who love retro gaming, comics, and collectibles. We are dedicated to providing an exceptional customer experience both in-store and online.
Position Overview: We are seeking a versatile associate to join our team at Arkham Alley. This hybrid position involves managing online sales operations, customer inquiries, and inventory, along with providing in-store support during weekends. The ideal candidate will have a background in retail, a deep understanding of ebay, Mercari, marketplace, Craigslist, and other online selling platforms. A strong understanding of video game and/or comic book culture, pricing metrics for sales, and a commitment to delivering excellent customer service.
Key Responsibilities:
- Online Sales and Operations:
- Manage online product listings, pricing, and promotions across various selling platforms, including eBay, Mercari, FB Marketplace, OfferUp, etc.
- Manage orders from the Arkham Alley website and keep website up to date
- Respond to customer inquiries, process orders, and ensure timely shipping.
- Maintain accurate inventory records and update product availability.
- In-Store Customer Assistance:
- Assist customers in-store during weekends with product inquiries, recommendations, and purchases.
- Provide a welcoming and knowledgeable presence to enhance the in-store experience.
- Manage customer trade-ins and purchases
- Inventory Management:
- Conduct regular inventory checks and reconcile discrepancies.
- Manage stock levels to meet customer demand.
- Shipping and Fulfillment:
- Package and ship online orders efficiently and accurately.
- Monitor and optimize shipping processes for cost-effectiveness.
Qualifications:
- Previous experience in retail or online sales is essential.
- Knowledge and passion for retro video games or comic book culture.
- Strong organizational skills.
- Excellent customer service and communication skills.
- Familiarity with online sales platforms and inventory management systems.
- Ability to work weekends.
- Must have computer
Job Type: Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Springdale, PA 15144
