Video Conferencing Engineer

Title: Video Conferencing Engineer

Clearance: Public Trust

Note:

Work will be performed in the office for first 2 months (Raleigh RITSC South Bldg., 4110 Wake Forest Rd), then remote 3 days a week and 2 days in the office.

Local Candiate only.

Job Description

Responsible for the integration of enterprise-wide telecommunications infrastructure including WAN, LAN, audio and video services (Data, Voice and Video).

Specialized Skillset Requirements:

Recommending and deploying Audio and Video (A/V) hardware and software based on the Postal Service security architecture.

Supporting different codecs, converters, and transcoding technologies that support Postal's A/V systems.

Supporting A/V wiring such as HDMI, SDI, Composite, XLR, MiDi, DVIi, RGB, USB, etc.

Supporting all physical connections between any component of the Postal Service Endpoint Technology Services and any associated information resource not under Postal Service control.

Understanding the Content Delivery Network (CDN) and the functionality associated with this architecture.

Maintaining the integrity of data and network information resources.

Maintaining an accurate inventory of Postal Service A/V information resources.

Creating and maintaining a timely patch management process for network information resources.

Implementing and managing Video Conferencing connectivity. Conducting capacity planning.

Protecting information resources at risk during security incidents.

Experience with providing audio and video traffic analysis to include service sufficient to design A/V setups.

Experience working with and managing local exchange carriers and vendors for livestreaming events and VoD downloading.

Understanding of network connections, SBC and Gateways including troubleshooting SIP and QoS networking.

Evaluates hardware and software products to determine effectiveness of use with strategic design of Video Conferencing services.

Experience with managing Incidents and supporting suppliers for legacy and new A/V equipment and connections; tracking to resolution.

Experience with MS Windows and Linux based servers and using a CLI to input commands.

Experience in compression and caching techniques for Video Conferencing traffic over an IP network.

Experience with Lightweight Directory Access Protocol (LDAP) and Active Directory (AD) support.

Understanding of Distribute Media Engine (DME) and transcoding live video streams.

Understanding in working with proxy, firewalls, enclaves and DMZs for the purpose of setting up or verifying network connectivity.

Understanding of IP addressing schemes across an enterprise network.

Understanding of multicast and unicast communications across an enterprise network.

Analyzing and organizing data to represent key measures of progress and performance.

Developing and preparing appropriate metrics reports for operational and project activities for internal management and control, and for higher management information.

Assisting with developing and improving processes, including the use of ServiceNow to automate service provisioning, as well as improving control of production operations and project activities.

Experience in collaboration tools such as Zoom and Microsoft (MS) Teams.

Experience in Video Conferencing technologies such as telepresence and Zoom Rooms.

Additional Required Skills/Experience:

A minimum of ten (10) years experience in software development and/or related field;

A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;

Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;

Excellent communication skills.

Additional Provisions:

Pass both a client mandated clearance process to include drug screening, criminal history, and credit checks.

Please note that any usage and detection of cannabis with or without a prescription will result in a failed US Postal clearance regardless of the legalization under State Laws.

Once candidate's resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.

If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.

All candidates must be a US Citizen or have permanent residence status (Green Card).

Candidate must have lived in the United States for the past 5 years.

Cannot have more than 6 months' travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

All overtime must be pre-approved in writing by the client manager or his/her designated representative.

Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time.

The enforced dress code is business casual, i.e., collared shirt with slacks for men, no skirts above the knee for women.