Job Description
POSITION/LEVEL: Video Conferencing Engineer
CLEARANCE? (What level can the client sponsor?) USPS Sensitive Clearance (Takes 2 weeks from completion of Security paperwork)
- Must be able to obtain and keep a USPS Sensitive Clearance
- Must be a U.S. Citizen or Green Card holder and have been living in the U.S. for at least the last five years
- Must not have traveled outside of the United States for more than 180 days in the last five years
- All candidates will be subject to a pre-employment background investigation and drug screening per HII requirements.
WORK AUTHORIZATION: U.S. Citizen or Green Card holder
# of Openings: 1
- Responsible for the integration of enterprise-wide telecommunications infrastructure including WAN, LAN, audio and video services (Data, Voice and Video)
- Recommending and deploying Audio and Video (A/V) hardware and software based on the Postal Service security architecture.
- Supporting different codecs, converters, and transcoding technologies that support Postal’s A/V systems.
- Supporting A/V wiring such as HDMI, SDI, Composite, XLR, MiDi, DVIi, RGB, USB, etc.
- Supporting all physical connections between any component of the Postal Service Endpoint Technology Services and any associated information resource not under Postal Service control.
- Evaluates hardware and software products to determine effectiveness of use with strategic design of Video Conferencing services
- Analyzing and organizing data to represent key measures of progress and performance.
- Developing and preparing appropriate metrics reports for operational and project activities for internal management and control, and for higher management information.
- Assisting with developing and improving processes, including the use of ServiceNow to automate service provisioning, as well as improving control of production operations and project activities.
REQUIRED SKILLS/EXPERIENCE:
- Understanding the Content Delivery Network (CDN) and the functionality associated with this architecture.
- Maintaining the integrity of data and network information resources.
- Maintaining an accurate inventory of Postal Service A/V information resources.
- Creating and maintaining a timely patch management process for network information resources.
- Implementing and managing Video Conferencing connectivity. Conducting capacity planning.
- Protecting information resources at risk during security incidents.
- Experience with providing audio and video traffic analysis to include service sufficient to design A/V setups.
- Experience working with and managing local exchange carriers and vendors for livestreaming events and VoD downloading.
- Understanding of network connections, SBC and Gateways including troubleshooting SIP and QoS networking.
- Experience with managing Incidents and supporting suppliers for legacy and new A/V equipment and connections; tracking to resolution.
- Experience with MS Windows and Linux based servers and using a CLI to input commands.
- Experience in compression and caching techniques for Video Conferencing traffic over an IP network.
- Experience with Lightweight Directory Access Protocol (LDAP) and Active Directory (AD) support.
- Understanding of Distribute Media Engine (DME) and transcoding live video streams.
- Understanding in working with proxy, firewalls, enclaves and DMZs for the purpose of setting up or verifying network connectivity.
- Understanding of IP addressing schemes across an enterprise network.
- Understanding of multicast and unicast communications across an enterprise network.
- Experience in collaboration tools such as Zoom and Microsoft (MS) Teams.
- Experience in Video Conferencing technologies such as telepresence and Zoom Rooms.