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Form of workAbout Us:
Black Knight Security is a leading provider of comprehensive security solutions, dedicated to safeguarding our clients' assets and ensuring a secure environment. We are currently seeking a highly skilled and motivated Security Operation Center Analyst to join our dynamic team.
Job Description:
As a Video Command Center Analyst, you will play a crucial role in monitoring and maintaining the security of our clients' premises. Your primary responsibilities will include:
Security Camera Monitoring:
Utilize advanced security camera systems to monitor and analyze live feeds for any suspicious activities or potential security threats.
Respond promptly to alarms and alerts generated by the security cameras, taking appropriate actions as needed.
Dispatch Mobile Patrol Officers:
Coordinate and dispatch mobile patrol officers to respond to security incidents or alarms identified through camera monitoring.
Communicate effectively with mobile patrol units to ensure timely and appropriate responses to incidents.
Video Intercom Calls:
Initiate video intercom calls from various access points, verifying the identity of individuals and granting access to authorized personnel.
Act as the first point of contact for visitors, providing guidance and assistance as required.
Security Video Reviews:
Conduct detailed reviews of recorded security footage to investigate incidents, identify potential security breaches, and gather evidence.
Collaborate with law enforcement and internal teams to provide video evidence for investigations.
Incident Reporting:
Prepare accurate and timely incident reports detailing security events, actions taken, and recommendations for improvement.
Maintain comprehensive records of security incidents and responses.
Qualifications:
Proven experience as a Security Operation Center Analyst or in a similar role.
Proficiency in operating and troubleshooting security camera systems and related technology.
Strong communication and interpersonal skills to effectively coordinate with mobile patrol officers and other team members.
Knowledge of security protocols, emergency response procedures, and incident reporting.
Ability to multitask and make quick, sound decisions in high-pressure situations.
Familiarity with video intercom systems and access control procedures.
Education and Certifications:
Bachelor's degree in a related field or equivalent work experience.
Relevant certifications in security operations and surveillance (e.g., Certified Information Systems Security Professional - CISSP, Security+, etc.) are a plus.
Payrate
$22.00
Benefits:
Competitive salary
Health and dental insurance
Professional development opportunities
Dynamic and collaborative work environment
If you are a proactive and detail-oriented individual with a passion for ensuring security and safety, we invite you to apply for this exciting opportunity. Join our team and contribute to creating a secure environment for our clients and community. Apply now!
