Vice President Of Operations

Crescent Hotels and Resorts is the industry leader in so many ways, and we celebrate your career and your contributions. We offer a robust compensation package with includes industry leading benefits and bonus plans.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Excellent compensation package
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

Overview of the role:

Crescent Hotels and Resorts is seeking an experienced and accomplished Vice President of Operations. This role requires a demonstrated track record of success with the ability to lead a portfolio of properties. Multi-property with major brand experience and operational oversight is required; experience with independent brands is preferred.

This role works closely with ownership and requires strong communication skills, the ability to convey factual data and forecasts promptly and accurately, and the ability to build and maintain strong relationships.

The portfolio is a combination of full-service and select service properties. This role can be based in any U.S. location, with easy access to a major airport. Frequent travel to the properties can be expected.

What can you bring to the job?

Profile Attributes and Expectations:

• High energy level with enthusiasm for role and results
• High level of emotional intelligence
• Is a strong collaborator and builds relationships at all levels
• Strong leadership skills
• Demonstrated ability to increase the value of properties through operational excellence
• Takes initiative to be the best and holds team accountable to do the same
• Ability to directly answer and address difficult issues and lead continued improvement
• Demonstrates a proactive approach with owners, and leading properties to accomplish goals
• Deep understanding of metrics and numbers for each property and the portfolio
• Working knowledge of Operations, sales, revenue, and finance issues for a portfolio of properties; high level of technical proficiency
• Is solution oriented; has the ability to take charge of a situation and drive to resolution
• Excellent presentation skills
• Understands importance of and demonstrates polished personal appearance

Additional Qualifications:

• 5 years above property experience, with a multi-property portfolio of major brands
• Independent brand experience preferred
• Strong analytical and computer skills (Microsoft 365 tools, as well as BI) required.
• Must have proven ability in building and leading high performing teams and developing direct reports as well as positively influence influencing all levels of the organization.
• Must be a proactive, independent, hands-on operations leader and possess strong organizational and project management skills.
• Excellent verbal and written communication skills are required along with the ability to provide direct, actionable, and positive and/or corrective feedback to others.

Crescent Hotels and Resorts is The Employer of Choice and Team Crescent is an award-winning management company with an extremely robust portfolio in North America. With a deep history of hiring and supporting highly accomplished individuals, we are consistently ranked as a front runner in hotel management. We offer robust career paths, excellent competitive benefits, and an on-going investment in our associates.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)