Veterinary Receptionist

Veterinary Receptionist (Full-Time)

Columbus Veterinary Services is a thriving small animal practice seeking an experienced Receptionist who will lead our team in providing compassionate customer service. We need a bright individual who will welcome our valued clients and patients to our growing practice. Be the advocate for the client and patient as you build long-lasting relationships with owners, pets, animal shelter colleagues, and the community. Coordinate front desk tasks including scheduling, responding to phone and email correspondence, and manage emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Collaborate with a dynamic team that is committed to superior patient care at an affordable cost. Work in a beautiful, recently renovated clinic with a new surgery suite equipped with dental machine, radiography, in-house laboratory, and laser surgery capabilities.

A successful candidate has the following skills:

• Excels at prioritizing urgent client and patient needs, coordinating phone calls, and problem-solving required to provide excellent customer service.
• Knowledgeable in educating clients about available services, products, and preventative care.
• Creates positive, cooperative working relationships with teammates and clients to maximize productivity and maintain efficient workflow.
• Strong organizational skills and effective communicator.
• Manages invoices, collects payments, and prepares the end of day financial statements.
• Proactive at anticipating and addressing client and patient needs.
• Ability to maintain detailed, accurate records.
• Thrives in a fast-paced environment.
• Ability to lift and carry up to 25 lbs. and stand for extended periods of time.
• Prefer a minimum of 2 years of experience in a veterinary hospital.

Why Join Columbus Veterinary Services?

• Team-based, collaborative approach to preventative care, medicine and surgery.
• Competitive wage, health and life insurance, paid vacation and holidays, personal pet employee discount, and uniform allowance.
• Support our local humane society and non-profit animal shelters.
• We appreciate our team and support your work-life balance. Work 4.5 days per week with every other weekend off.
• We invest in your professional development and career advancement opportunities.

Columbus is a vibrant city in the heart of southern Indiana with museums, historic architecture, shopping and restaurants just minutes from the clinic. Our clinic is located on the People Trail, an over 27-mile paved recreational trail that connects our clinic to downtown Columbus and Mill Race Park. Our dog park offers dog training obstacles and promotes community involvement, with membership proceeds benefiting the local Humane Society and animal shelters.

Engage in a fulfilling career of customer service. Come join our team!

Benefit Conditions:

• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

EMR Used:

• Not listed / Other

Job Duties:

• Greeting visitors
• Scheduling
• Correspondence
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Managing social media

Financial Duties:

• Processing payments
• Billing
• Expense reports

Typical end time:

• 5AM

Typical start time:

• 8AM

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• Clinic
• In-person

Application Question(s):

• Do you thrive in a fast-paced work environment?

Education:

• High school or equivalent (Required)

Experience:

• Veterinary hospital: 2 years (Preferred)

Ability to Relocate:

• Columbus, IN 47201: Relocate before starting work (Required)

Work Location: In person