We are looking for someone to join our team and grow with us! Being a customer service sales representative is a complex position in the hospital. At Ada Animal Hospital, we continue to strive to provide top medicine to all patients, while also giving clients that personal touch. We are proudly a locally, woman owned business who invests in not only the community, but our employees as well. If you are someone who is has a passion for people and their pets and want to make a difference, this will be a great opportunity for you! Below are listed the qualities we are looking for:
- Clear Communication: Excellent communication skills are vital. We pride ourselves as a hospital on our top-quality customer service. Not only is clear communication important for client costumer service, but is crucial for a functioning team.
- Customer Service: A friendly and professional demeanor goes a long way. Clients want to feel like you care about their pets.
- Organizational Skills: There is no such thing as being too organized! Keeping track of the flow of appointments, answering emails, and relaying messages between doctor and client.
- Computer Proficiency: You’ll use software for managing appointments, client records, and billing (including Care Credit, Apple Pay, and Scratch Pay)
- Multi-tasking: Juggling various tasks simultaneously is expected. We are a multi-doctor practice, so we expect our customer service representative team to be able multi-task efficiently.
- Prioritization: Recognize on what tasks are more urgent than others. Excelling in time management is a must. An effective team is a team who knows how to prioritize appropriately.
- Scheduling: Confidently scheduling appointments, including wellness exams, sick exams, and surgical procedures.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Monday to Friday
Work setting:
- Hospital
- In-person
Ability to Relocate:
- Boise, ID 83709: Relocate before starting work (Required)
Work Location: In person