Veterinary Receptionist

Progressive, fast paced, nine-doctor veterinary practices is looking to add an energetic, motivated individual to our wonderful customer service team! We offer a wide range of services from orthopedic surgeries, general surgeries, dentistry, ultrasounds, chiropractic, acupuncture and preventative care. The ideal candidate should be superior at client communication, be detail-oriented, and have the ability to work in a fast paced environment while being calm and compassionate about working with the team, clients and their pets.

Job Responsibilities:

• Provide friendly, quality care to both clients and patients.
• Receive incoming calls on a multi-line phone system. *Must be able to retain knowledge on how to handle/screen emergency calls and situations and do so in a calm, respectful manner.
• Schedule appointments and procedures.
• Facilitate communication of medical recommendations to clients via email, text and phone between clients, doctors and other team members.
• Check-in patients/clients, collect payments at time of service.
• Understand/utilize medical terminology in a professional communication manner between colleagues, team members and clients.
• Perform a variety of clerical duties including working off of an electronic practice management system (Cornerstone)
• Must be able to efficiently manage different forms that may contain confidential client/patient information.

Qualifications/Skills:

• 3 years of Customer service experience required.
• Must be able to work well in a team environment.
• Ability to work independently on assigned tasks as well as accept direction on given assignments.
• Possession of strong organizational skills.
• Veterinary experience is preferred.
• Must be able to lift 30lbs.
• Love for people and animals are required.

Work Schedule:

Full-time candidate would be working an average of 40 hours per week. Daily shift are 10 hours while working 4 days a week. The clinic is open Monday-Saturday from 7:30am-5:30pm. Saturdays are rotated between the team.

Interested and qualified candidates can send their resume to the Practice Manager via indeed or drop resume off in person at the clinic location.

Job Type: Full-time

Pay: $16.50 - $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Are you able to work on some Saturdays?

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: In person