Job Description
SURGERY PATIENT CARE TECHNICIAN
Have you thought about obtaining your LVT license?
CTVSEH has partnered with Purdue University’s Online Veterinary Technology Program. We will cover the $40k cost of tuition for all qualifying employees.
JOB DESCRIPTION
Benefits:
• 401k with match
• Medical/Dental/Vision Insurance
• CE Allowance
• Scrub Allowance
• Personal Pet Discount
• And much more!
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
• Perform quality work within the scope of the mission and purpose statement of Central Texas Veterinary Specialty Hospital. Work with personal accountability and exceptional morale.
• Interact professionally and with integrity and compassion with coworkers, clients, and patients in accordance with this organization's core values.
• Work effectively and independently while understanding the necessity for communicating and coordinating work efforts with other employees.
• Commit to providing high-quality care to patients and clients.
Position Purpose:
The Patient Care Technician plays an integral role in the Advanced Veterinary care provided by Central Texas Veterinary Surgery. This role goes hand in hand with our purpose statement of enhancing the quality of life for our patients.
Responsibilities:
Primary responsibilities:
• Perform patient treatments for patients in the treatment room.
• Coordinate surgical patients being walked (that are able to be walked) by kennel assistant. Assist the kennel assistant by disconnecting IV fluids and reconnecting fluids after the walk.
• Provide general nursing care and comfort to patients in the treatment room.
• Explain discharge instructions and medication instructions to clients.
• Release patients from the hospital after the client has checked out with the front desk.
• Coordinate client visits during visiting hours. Bring to the client and return to cages after the visit. If necessary (due to the critical nature of the patient) take the client to the treatment room for visiting. Update clients during visits regarding appetite, activity level, etc.
• Answer phone calls for clients having problems with patients at home when the doctor is not available to take phone calls.
• Update clients on hospitalized patients when it is not necessary for the doctor to talk to the client or when the doctor is not available.
• Perform daily recalls.
• Maintain general cleanliness and order of treatment area.
• Perform blood work on patients admitted to the treatment room as time permits.
• Placing catheters and monitor fluid therapy needs.
• Verify that medications are prepared and ready for patients going home.
• Coordinate baths and patient clean-ups with kennel technicians and technician assistants prior to patient release from the hospital.
• Monitor messages from clients on the surgery nurse voice mail and Patient Care email account and respond to messages accordingly.
Patient Care Technician is not responsible for:
• Speaking to clients about new problems regarding a patient or about invoices.
Qualifications:
High School Diploma or equivalent. Veterinary technician experience is required. New graduates are encouraged to apply! Licensure is preferred but not necessary. Experience with post-operative monitoring of patients is required. Customer service skills required. Computer skills are necessary.
Special Position Requirements:
Rotating Saturdays (8am-1pm) as needed.
Physical Effort:
While performing the duties of this job, the employee is frequently required to bend, stand, stoop, walk, talk, and listen. Duties may require extended periods of time on feet. Use hands to manipulate, handle, feel, or reach with hands and arms. Required to lift up to 40 pounds. Employees will be expected to acquire assistance with lifting or carrying animals or materials over 40 pounds.
Work Requirements:
• Radiation exposure (x-ray, CT Scan).
• Possible exposure to gas sterilization using ethylene oxide.
• Hazards associated with infected animals, controlled substances, and possible exposure to contagious diseases.
• Exposures to unpleasant odors and noises.
• Exposure to aggressive patients, bites, scratches, and animal wastes.