Veterinary Customer Service Representative

Description
Position at Farmington Veterinary Clinic
Farmington Veterinary Clinic is hiring a part-timeCustomer Service Representative/Receptionist to join their amazing team!
The Veterinary Receptionist is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality Customer Service and support to clients of a veterinary practice. They will assist clients with appointments, billing inquiries, as well as handling client concerns and complaints in a professional manner
Benefits:

• 401k match
• Pet care discounts
• So much more!

Responsibilities include, but are not limited to:

• Respond to customer inquiries via phone, email, and in person
• Schedule appointments
• Assist with the check in and check out process and verify patient information for appointments and procedures
• Maintain patient records and client information
• Process payments and handle billing inquiries
• Maintain a clean and organized environment
• Create reports and reminders for patients

Requirements:

• High school diploma or equivalent
• Previous Customer Service experience, preferably in veterinary or healthcare setting
• Strong communication and interpersonal skills
• Ability to multitask and work well under pressure
• Basic computer proficiency
• Knowledge of veterinary terminology and procedures
• Ability to lift up to 50 pounds, squatting, reach, and walking throughout the day
• Outstanding team skills