Description
Position at Farmington Veterinary Clinic
Farmington Veterinary Clinic is hiring a part-timeCustomer Service Representative/Receptionist to join their amazing team!
The Veterinary Receptionist is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality Customer Service and support to clients of a veterinary practice. They will assist clients with appointments, billing inquiries, as well as handling client concerns and complaints in a professional manner
Benefits:
Responsibilities include, but are not limited to:
Requirements:
Position at Farmington Veterinary Clinic
Farmington Veterinary Clinic is hiring a part-timeCustomer Service Representative/Receptionist to join their amazing team!
The Veterinary Receptionist is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality Customer Service and support to clients of a veterinary practice. They will assist clients with appointments, billing inquiries, as well as handling client concerns and complaints in a professional manner
Benefits:
- 401k match
- Pet care discounts
- So much more!
Responsibilities include, but are not limited to:
- Respond to customer inquiries via phone, email, and in person
- Schedule appointments
- Assist with the check in and check out process and verify patient information for appointments and procedures
- Maintain patient records and client information
- Process payments and handle billing inquiries
- Maintain a clean and organized environment
- Create reports and reminders for patients
Requirements:
- High school diploma or equivalent
- Previous Customer Service experience, preferably in veterinary or healthcare setting
- Strong communication and interpersonal skills
- Ability to multitask and work well under pressure
- Basic computer proficiency
- Knowledge of veterinary terminology and procedures
- Ability to lift up to 50 pounds, squatting, reach, and walking throughout the day
- Outstanding team skills