Company

VCA Animal HospitalsSee more

addressAddressLouisville, CO
type Form of workFull-Time
CategoryRetail

Job description

Veterinary Receptionist/Client Service Representative - Work/Life Balance Schedule
VCA Centennial Valley Animal Hospital is looking for a Full-Time Veterinary Receptionist/Client Service Representative with a cohesive team.
VCA Centennial Valley is an AAHA-accredited, 4-doctor small animal practice in Louisville, Colorado. Majority of our team is Fear Free Individual Certified and we practice gentle, kind animal handling.
Feline, Canine, Rabbits, Avian, Exotics and Reptiles Patient Base
We are a connected, team orientated group who enjoys working with each other and having fun! (We even have a free snack drawer and coffee for our associates!)
Ideal candidates should possess:
Positive Attitude, Love of Animals and Teamwork Skills
Customer Service Skills
Phone Skills
Multi-tasking Skills
Attention to Detail
At VCA Centennial Valley Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

We offer competitive compensation and great benefits
  • Innovative associate health and wellbeing department (Headspace app subscriptions, Vault financial wellness tool, and access to additional

mental health resources)
  • Medical/Vision/Dental
  • Paid Vacation Time
  • Sick Time
  • Holiday Pay
  • 401k
  • 401k Matching
  • Scrubs Provided
  • Generous personal pet care discounts
  • Free CE
  • Advancement Opportunities
  • Paid Fear Free Certification and more!Work/Life Balance Schedule

No Sundays, Saturdays on Rotation (1-2/mth), No Late Nights
Hourly wages range $16- $18
At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Refer code: 7022881. VCA Animal Hospitals - The previous day - 2023-12-15 06:11

VCA Animal Hospitals

Louisville, CO
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