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Form of workSalary : $36,358.40 - $41,558.40 Annually
Location : Grants Pass, OR
Job Type: Regular Full-Time
Job Number: 24-036
Department: Veterans
Opening Date: 02/08/2024
Description
We have excellent benefits!!!
The ability to accrue over 200 hours of PTO a year, and rollover unused into the next year.
12 Paid Holidays a year.
Outstanding medical, dental, and vision plans to fit your needs.
Company matched PERS retirement.
Additional extras to fit your needs, such as Aflac, Voya, and Valic options.
Posting open until filled.
SUMMARY
Counsels, advise, and assist Veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. VSO acts as advocate and case manager for Veterans in need of such services. The Veterans Service Officer position is a three part series differentiated primarily on complexity of case work assigned and required supervision needed.
Typical Daily Tasks
ESSENTIAL DUTIES AND RESPONSIBILITIES
An employee in this class is responsible for advising Veterans and their dependents of the various types of benefits that are available to them from the State, County, Federal and other local agencies. Assistance is provided in obtaining and coordinating benefits to assure maximum benefits to clients. Work is performed under the general supervision of the Accredited Senior County Veteran Service Officer /Veterans Program Manager, who reviews work primarily on the basis of results obtained.
For VSO I, Department supervision required. Independent casework is not authorized till VSO II status is obtained. VSO Lead acts as a Lead worker supervising day-to day operations and overseeing VSO training.
EXAMPLES OF WORK: (Illustrative only. Any single position of a class will not necessarily involve all of the duties listed, and many positions will involve duties which are not listed.)
Qualifications
QUALIFICATIONS
An employee must have considerable knowledge of current Federal and State laws/regulations pertaining to benefits for Veterans and their dependents, coupled with a comprehensive understanding of legal processes necessary to substantiate claims. Knowledge of administrative processes within the Veterans Administration is helpful. A working knowledge of general office management practices and procedures is necessary.
EDUCATION AND EXPERIENCE
VSO I must have the ability to obtain certification/accreditation within a minimal timeframe. Associates of Science or Bachelors of Science coupled with minimum two years of on the job experience or higher education and one year experience with a government of private agency that involves working in close contact with the public; or any combination of experience and training which demonstrates the ability to perform the above duties.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of a valid Oregon Driver's license; safe driving record.
Follow this link to our benefits page.
Location : Grants Pass, OR
Job Type: Regular Full-Time
Job Number: 24-036
Department: Veterans
Opening Date: 02/08/2024
Description
We have excellent benefits!!!
The ability to accrue over 200 hours of PTO a year, and rollover unused into the next year.
12 Paid Holidays a year.
Outstanding medical, dental, and vision plans to fit your needs.
Company matched PERS retirement.
Additional extras to fit your needs, such as Aflac, Voya, and Valic options.
Posting open until filled.
SUMMARY
Counsels, advise, and assist Veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. VSO acts as advocate and case manager for Veterans in need of such services. The Veterans Service Officer position is a three part series differentiated primarily on complexity of case work assigned and required supervision needed.
Typical Daily Tasks
ESSENTIAL DUTIES AND RESPONSIBILITIES
An employee in this class is responsible for advising Veterans and their dependents of the various types of benefits that are available to them from the State, County, Federal and other local agencies. Assistance is provided in obtaining and coordinating benefits to assure maximum benefits to clients. Work is performed under the general supervision of the Accredited Senior County Veteran Service Officer /Veterans Program Manager, who reviews work primarily on the basis of results obtained.
For VSO I, Department supervision required. Independent casework is not authorized till VSO II status is obtained. VSO Lead acts as a Lead worker supervising day-to day operations and overseeing VSO training.
EXAMPLES OF WORK: (Illustrative only. Any single position of a class will not necessarily involve all of the duties listed, and many positions will involve duties which are not listed.)
- Conducts interviews of Veterans and/or their dependents and widows and advises them of their rights under Veterans benefits acts. Provides referrals to other agencies to help meet the needs of the clients that cannot be met by the Veterans benefits act. Monitors progress of such referrals to insure services are coordinated and received.
- Provides assistance to Veterans and dependents in the preparation and follow-up of applications for State and Federal benefits including home loans.
- Provides assistance to Veterans and dependents in accessing all Social Services within the community and the region.
- Provides assistance and/or files claims for Veterans' benefits. Monitors all claims filed to assure compliance with all State and Federal law.
- Establishes and maintains law or client files.
- Develops and maintains professional relationships with local agencies serving Veterans including: Veterans Administration, Senior and Disabled Services, Adult and Family Services, Oregon Department of Veterans Affairs and others service organizations.
- Maintains current Veterans publications such as Federal, State and County information and instructions and resource material on V.A. Medical Centers, outpatient clinics and their programs.
- Coordinates with Disabled American Veterans transportation program to provide transportation to SORCC White City, Roseburg V.A.M.C. and Portland V.A.M.C.
- Composes correspondence regarding inquiries on other Veterans related matters.
- Oversees the VBA Work-Study program.
- Conducts an outreach program to provide services to Veterans and their dependents that live in outlying areas of Josephine County.
- Other duties as assigned.
Qualifications
QUALIFICATIONS
An employee must have considerable knowledge of current Federal and State laws/regulations pertaining to benefits for Veterans and their dependents, coupled with a comprehensive understanding of legal processes necessary to substantiate claims. Knowledge of administrative processes within the Veterans Administration is helpful. A working knowledge of general office management practices and procedures is necessary.
EDUCATION AND EXPERIENCE
VSO I must have the ability to obtain certification/accreditation within a minimal timeframe. Associates of Science or Bachelors of Science coupled with minimum two years of on the job experience or higher education and one year experience with a government of private agency that involves working in close contact with the public; or any combination of experience and training which demonstrates the ability to perform the above duties.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of a valid Oregon Driver's license; safe driving record.
Follow this link to our benefits page.
