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SalarySentara Health is seeking to hire a qualified individual to join our team as a Vendor Support Specialist.
Position Status: Full-time, Day Shift
Position Location: This position is remote.
Standard Working Hours: 8:00AM to 5:00PM (ET).
Required qualifications:
Bachelor's Level Degree in Finance, Accounting, Healthcare or related Degree required
3 years of experience in contract management required
Preferred qualifications:
Demonstrated experience establishing and assessing third-party performance preferred
Knowledge of managed care operations, and/or business analysis preferred
Experience managing service level agreements and leading cross functional business teams preferred
Strong oral and written communication skills preferred
Possess knowledge of Medicare and Medicaid programs preferred
Strong analytical skills preferred
Account Management and Vendor Management Experience preferred
Position Overview:
The VSS is a key position reporting directly to the Manager, Enterprise Vendor Support. This position plays a crucial role in the management of vendor relationships across Sentara Health Plans, including all lines of business, clinical and non-clinical vendors. The incumbent will be the liaison between the internal business owner (BO) and the assigned external vendor, assisting with the day to day oversight to ensure the assigned vendor meets contractual and regulatory/compliance requirements. The VSS assists with the implementation and on/off boarding of vendors and related services, collaborates with the BO and vendor to provide guidance and resolution to complex operational issues, assists in addressing member/provider complaints, and partners with internal/external stakeholders to address vendor financial and perform oversight, annual Compliance audits and regulatory requests. The VSS will be required to handle multiple competing priorities, deadlines, and tasks, as well as possess the capability to work well with others in high volume conditions, while successfully interfacing with internal and external professionals. The VSS builds relationships with stakeholders to ensure the quality of the vendor partnership meet both the contractual agreement, as well as the org's core value and competency standards.
Diversity and Inclusion at Sentara
Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.
We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.
Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.
Please visit the link below to learn more about Sentara’s commitment to diversity and inclusion:
https://www.sentara.com/aboutus/mission-vision-and-values/diversity.aspx
Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara Healthcare as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.
Sentara Benefits
As the third-largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to:
Medical, Dental, and Vision Insurance
Paid Annual Leave, Sick Leave
Flexible Spending Accounts
Retirement funds with matching contribution
Supplemental insurance policies, including legal, Life Insurance and AD&D among others
Work Perks program including discounted movie and theme park tickets among other great deals
Opportunities for further advancement within our organization
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com)
Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!
Please Note: The yearly Flu Vaccination is required for employment.
Note: Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.
For applicants within Washington State, the following hiring range will be applied: $67,485.60 - $104,265.25.
Candidates must have a current residence in one of the follow states or being willing to relocate: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming
- Bachelor's Level Degree
- Related 3 years
- Microsoft Office
