Vendor Program Manager

Meta is seeking a Vendor Program Manager who is passionate about operational rigor, technology, and innovation to join the Business Acceleration Solutions (BAS) team which provides businesses with the solutions they need operate and grow with Meta. Depending on a business’ needs, BASE will connect them with in-house engineers, recommend the right partners, or develop a customized combination of both. We are seeking an experienced Vendor Program Manager to join a team that is responsible for vendor activation, vendor strategy, and operationalizing programs which help partners succeed. The team thrives at the intersection of operations, strategy, programs, and data. The ideal candidate is a leader in complex cross-functional environments and has a keen understanding on how to apply vendor resources as an operational superpower. As an expert in the business partner ecosystem, you will engage cross functional teams as a programs advocate, drive operational efforts across BAS teams, and work closely with vendor teams on delivering value for business partners. The ideal candidate should have a strong operational and vendor management background, be an effective communicator that can project manage large initiatives, and effectively update cross functional stakeholders at all levels. The right candidate will be intellectually curious and quickly gain familiarity with Meta’s partner programs, third party ecosystem, and vendor strategy. You should feel comfortable in constantly evolving environment in which you have to manage multiple streams of work to drive concrete, actionable solutions for Meta and its partners. Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs.

Vendor Program Manager Responsibilities:

• Lead business unit vendor and operational strategy, implementation, and help internal teams activate vendors for program delivery and day to day operations
• Work with BAS teams to evaluate current workflows to proactively identify operational gaps or conflicts in existing processes, develop solutions, and create proposals for key stakeholder and leadership buy-in
• Serve as primary contact for cross functional partners and as a subject matter expert, providing guidance and advice for operational best practices and vendors
• Integrate and synthesize information from multiple teams, including programs, policy, and domain knowledge, in order to operationalize complex issues, mitigate risks, and solve problems
• Become an expert in the Meta business partner ecosystem and Meta’s suite of products
• Establish vendor strategy, operational playbooks, and resolution processes
• Effectively communicate operational and complex procedural concepts to non-technical audiences
• Effectively organize and manage multiple, sometimes competing, priorities

Minimum Qualifications:

• Bachelor's Degree or equivalent
• 6+ years of experience in program management, vendor management, operational strategy, or equivalent experience
• Experience applying critical problem solving skills with demonstrated experience proposing solutions and enhancing operational performance
• Experience presenting complex policy related content to general audiences and senior business executives
• Problem solving and analysis experience solving business problems, individually or in a group setting
• Project management experience, including multitasking to lead and execute multiple projects in parallel

Preferred Qualifications:

• Experience working in roles within digital marketing
• Familiarity with Meta products and third party ecosystem
• PMP, CAPM, or other relevant project or vendor management certifications

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.