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SalaryGlobal Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving complex issues and are strong advocates for the Facebook community. We need excellent communicators with strong influencing skills who can align cross-functional partners to ensure the best possible experience for our platforms. Scaled Operations (within Global Operations) manages the human expertise required for the integrity and experience of our community and business. The Scaled Operations Vendor Strategy, Risk and Optimization team is seeking an experienced Program Manager to handle complex, global initiatives aligned with and driven out of the Scaled Operations organization, and help evolve existing Vendor Risk, compliance audit and vendor security capabilities. The right candidate will enjoy and thrive in working in a fast-paced environment but be able to effectively build structure and inculcate the same culture to their team of experienced Program Managers.
Program Manager - Vendor Risk Management (Compliance & Security) Responsibilities:
Minimum Qualifications:
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Program Manager - Vendor Risk Management (Compliance & Security) Responsibilities:
- Maintain an in-depth understanding of the contractual agreement and the regulatory landscape impacting Meta and vendor ecosystem risk domains. Remain current with emerging industry trends and regulatory sentiments, as well as understanding the impact of laws and regulations on Meta’s vendor operations.
- Recommend and implement changes in standards and/or procedures as needed to drive greater alignment with the Company's RC (Risk & Compliance) strategy and continuous Risk Management practice maturity.
- E2E steering of Meta Global Operations’s 3rd party audits program incl. external provider during annual vendor audits (Partner compliance program)
- Support the vendor security program on an ongoing basis and ensure coordinated approach with InfoSec audit approach steered with the team
- Draft, monitor, and escalate Management Action Plans for open compliance findings through resolution. Prepare reports for management on the results and performance of the compliance program. Make recommendations to improve processes, lessen risks to the business, and improve future audit results.
- Lead the proactive strategy for Vendor Risks compliance by establishing a unified demand pipeline and actionable roadmap with existing and emerging regulations impacting Scaled Operations
- Capacity for approximately 20% international travel
Minimum Qualifications:
- 5+ years of strategy, project management, risk, Compliance & audit experience in consulting, strategy, vendor operations or equivalent program management experience
- Knowledge of risk and control frameworks
- Significant Experience in outsourced vendor operations and / or Program management leadership
- Experience working with diverse internal and external stakeholders at various levels across multiple geographic regions
- Experience shifting priorities quickly, while maintaining a high degree of organization and control
- Effective analytical skills and data orientation with experience in solving ambiguous problems using data and providing practical business insights
- Effective presentation and visualization to prepare senior leadership decisions
- Experience multiplying projects of increasing dependencies in an ambiguous or high-impact area
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
