Vendor Management Specialist

The POWER of a CAREER! Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as a Vendor Management Specialist. This position requires an individual who has the desire to make a difference within the organization. An exceptional ability to grasp new concepts and learn while providing excellent service is critical for this position.

**This is a fully in-office role.**

If you have been looking for an opportunity in the banking/mortgage industry, have the desire to work hard, are dedicated to your individual success, and take pride in the achievement and growth within a team, then we want to hear from you!!!

The Vendor Management Specialist will manage the day-to-day tasks of the Bank's third-party service provider management program. This includes managing system administration and configuration, collecting data from third-party service providers, utilizing critical thinking to analyze contracts, diligence and provided reports, and reporting. Position requires an individual with the ability to create, interpret, and apply complex business requirements, make decisions regarding the development of associated reporting, and exercise discretion about significant matters.

Responsibilities:
Oversight of vendor contracts and supporting documentation within the third-party software application per the Bank's Policy and standard operating procedures.
Work with internal departments and external vendors to ensure the department's vendor documentation is properly boarded into the third-party software application, is up to date and is accurate.
Work with internal departments and external vendors to ensure the department's vendor documentation is properly boarded into the third-party software application, is up to date and is accurate.
Continue ongoing efforts with internal departments to ensure their vendor contracts and the supporting documentation is updated and accurate in the Bank's third-party software application.
Contact vendors to request required documentation per the Bank's third-party service provider Policy.
Prepare, review and present weekly/monthly reporting to the Vendor Management team.
Monitor workflow tasks within the Bank's third-party software application and follow up with vendors and internal employees to ensure completion, as needed.
Meet established standards and guidelines with regard to compliance, job knowledge, quality, attendance, efficiency, initiative, customer service, and overall performance.
Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential. Maintain up-to-date knowledge and compliance with internal policies and procedures. Understand and ensure compliance with laws, rules, and regulations affecting the Bank.

Requirements:
Associates' degree or equivalent; Bachelors' degree preferred.
At least two years of experience analyzing legal contracts within an office environment preferred.
Knowledge of various computer software (i.e., Microsoft Word, Excel, and Outlook). Ability to operate general office equipment (i.e., copier, scanner, etc.).
Professional demeanor and interaction with all customers (internal and external).
Effective analytical and critical thinking skills.
Effective interpersonal and communication (written and verbal) skills.
Ability to work effectively in a team-oriented environment as well as independently.
Ability to pay attention to detail and handle a high volume of work with multiple interruptions.
Effective project management skills and the ability to proactively problem-solve.
Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Our Hiring Philosophy:
Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:
Medical
Dental
Vision
Life, LTD, & AD&D
Dependent Care Spending Plan (DCSA)
Employer Stock Ownership Plan with 401(k) feature and company match
Complimentary Banking Services
Tuition Assistance

AA - EOE