Vehicle Transport Coordinator And Customer Support

Job Title: Vehicle Transport Coordinator

**Responsibilities:**

As a Vehicle Transport Coordinator, your primary responsibility will be to speak with customers and arrange a date & time for as soon as possible for them to drop their vehicle/vehicles off at our shop for repair and drive them to a local vehicle rental location, such as enterprise or hertz, to make it easy for them to pickup their rental car. You will meet with them on-time and maintain very good communication with them during this time.

You may also need to drop-off and pick-up of vehicles at various rental car locations, including Enterprise, Hertz, and others.

This is an Independent Contractor position. You are paid per customer, a flat rate, when you take them to get their rental vehicle.

Your duties will include:

1. **Vehicle Transport:** Safely and efficiently transport vehicles between rental car locations and our facility. Ensure vehicles are delivered and picked up promptly and on time, adhering to all traffic laws and company policies.

2. **Customer Interaction:** Promptly meet customers at our shop for them to drop off their vehicle. Provide a ride to the vehicle rental location and ensure customers are informed of important information required by our company.

3. **Transaction Management:** Be available during vehicle drop-off and pick-up transactions to address any questions or concerns from customers. Provide clear and concise communication regarding the process and any necessary documentation.

4. **Documentation:** Maintain accurate records of vehicle transactions, including drop-off and pick-up times, customer information, and any special instructions. Ensure all paperwork is completed correctly and submitted in a timely manner.

5. **Customer Service:** Provide exceptional customer service at all times, addressing customer inquiries and concerns with professionalism and courtesy. Ensure customers have a positive experience during the vehicle transfer process.

6. **Vehicle Inspection:** Conduct basic vehicle inspections upon pick-up and drop-off to document any existing damage or issues. Communicate any findings to the appropriate personnel and ensure all necessary documentation is completed.

7. ***Documenation)** Fill out paper or electronic form and take detailed photos of vehicles when brought in to document any prior damages.

**Requirements:**

- Valid driver's license with a clean driving record

- Good communication and interpersonal skills

- Ability to prioritize tasks and manage time effectively

- Attention to detail and accuracy in completing paperwork

- Flexibility to work varied hours, including evenings and weekends as needed

- Previous experience in Vehicle Transport or customer service is preferred

If you're reliable, customer-focused, and enjoy working in a fast-paced environment, we want to hear from you! Join our team and be part of a company dedicated to excellence in Vehicle Transport services. Apply now with your resume and cover letter to [email address]. We look forward to welcoming you to our team!

Job Type: Contract

Pay: $3,500.00 - $6,000.00 per month

Benefits:

• On-the-job training
• Referral program

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work
• Office

Application Question(s):

• Do you have a reliable vehicle? Having a reliable vehicle is required to do this job.
• Are you a safe driver? You will be driving with customers in your vehicle as needed.

Ability to Commute:

• North Little Rock, AR 72113 (Required)

Ability to Relocate:

• North Little Rock, AR 72113: Relocate before starting work (Required)

Work Location: Hybrid remote in North Little Rock, AR 72113