Security Operations Coordinator I

Job Title:
Security Operations Coordinator I
Department:
Administration, Facilities & Secretarial
Country:
United States of America
State/Province:
Arkansas
City:
Lowell
Full/Part Time:
Full time
Job Summary:
Under routine supervision, the incumbent is responsible for documenting the intake of security related calls and emails while having the ability to route/escalate issues appropriately. This role ensures that JBH assets are protected relative to theft, assault, fire, and other safety issues. This position assists with the security, safety, and well-being of all persons on the JBH campus and at remote JBH locations. Other duties as assigned.
Job Description:
Schedule: 6am - 6pm (available schedules include Sunday - Wednesday or Wednesday - Saturday. Both schedules have every other Wednesday off)
Compensation: $20.25/hr
Key Responsibilities:

• Answer incoming calls of security concerns and identify next steps to address the concern or help direct to the best point of contact
• Identify and write initial reports on accidents, incidents, or suspicious activities; record and gather details from available sources
• Operate access control functions of corporate campus and remote sites, issue security credentials when required
• Conduct routine video review and analysis as needed • Respond to and track alarm notifications at corporate and remote sites
• Comply with site-specific Security regulations / projects enacted by company management. Prepare security assessments based on these regulations
• Conduct routine monitoring of facilities, campus buildings and/or parking lots in person or by video surveillance to identify and resolve any violations, issues, or concerns, report to management as appropriate
• Follow procedures for safety initiatives, including fire prevention, property patrol, traffic control and accident investigations
• Work with law enforcement agencies and remain compliant with local, state, and federal regulations
• Provide desk coverage for Corporate Security Officers when required
• Answer and respond to campus 911 calls. Coordinate with emergency management services
• Monitor and report seal break activity
• Monitor department email groups. Escalate requests / inquiries to team leads or management if assistance is needed
• Conduct wellness checks for employees as requested by management, human resources, safety, or emergency contacts of JBH employees
• Coordinate with contract security at remote sites to complete routine operational tasks
• Adhere to security systems, technologies, operating standards, and procedures; continually monitor existing security systems and technologies for possible security leaks or fraud
• Other duties as assigned

Qualifications:
Minimum Qualifications:

• High School Diploma or GED equivalent with 1 year of security-related experience and/or training; ability to pass a background check

Preferred Qualifications:

• Experience in security, military and/or law enforcement
• CPR Certification
• Experience with Security Operations

Skills & Abilities:

• Ability to communicate (written and verbal) effectively
• Ability to fulfill physical requirements of position
• Ability to maintain professionalism while dealing with difficult individuals
• Ability to make independent time-sensitive decisions
• Ability to work both individually and as a team
• Customer Service skills
• Experience in safety management
• Experience in the transportation industry
• Experience working in a fast-paced environment
• Interest in learning new technologies/software applications
• Knowledge of basic employee safety
• Proficient time management skills
• Surveillance skills
• Willingness to work night shifts if needed

Education:
GED (Required), High School (Required)
Work Experience:
Military, Security, Security Administration, Security Operations, Transportation/Logistics
Job Opening ID:
00533733 Security Operations Coordinator I (Open)
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.