Vehicle Processing & Operations Manager

About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www.FiskerInc.com - and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.
Role Overview
Fisker is looking for a high performing Vehicle Processing & Operations Manager, to join our growing team. This position will be based at our Huntington Beach, CA Vehicle Processing Center. The ideal candidate will be responsible for the facility management, direction, and coordination of all operations in order to optimize throughput, sales, cost controls and other operational and administrative goals and objectives. The VPO Manager will also formulate and recommend policies and programs which guide the organization in improving profitability and overall facility operations.
The VPO Manager will also oversee in-gate and out-gate logistics operations to ensure quality standards are met by 3rd party vendors. Responsible for scheduling, hiring, training, and coordinating with other onsite managers to ensure Vehicle Processing timelines and objectives are achieved so customer delivery flow is uninterrupted. The ideal candidate will have the technical acumen to be able to communicate effectively with internal and external teams, excellent time management abilities and is able to effectively lead change and inspire teams. Works with other managers to ensure a safe working environment. Ensures all Federal, State, and local safety requirements are adhered to.
Responsibilities

• Lead the Vehicle Processing Operations team consisting of at least 5 direct reports.
• Responsible for setting individual and team targets while also actively training, coaching, and developing the team.
• Assist in the planning, implementation, and follow up of vehicle prep operational tasks and projects including, but not limited to vehicle movement coordination within the facilities lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and vehicle admin coordinator support.
• Oversee expense control, including staffing, supplies, and services.
• Responsible for applying Vehicle Operations' standard operating procedures to their location with tailored adjustments based on location specific scope and criteria.
• Work with vendors to develop and maintain positive business relationships.
• Motivate and inspire Assistant Managers and Associates under their direction and departments to deliver high quality results.
• Works with senior leadership on creation of new processes and documentation as targets and volume scale with growth of the business.
• Work collaboratively with other departments, particularly the Service Department to enhance operations and overall customer satisfaction.
• Maintain constant focus on improving the Fisker delivery experience.
• Responsible to achieve processing and delivery targets, along with P&L requirements for location.
• Effectively plans by using reporting and forecasting to set and adjust team schedules and pivot resources as needed to meet operations and throughput demand.
• Is responsible for developing and implementing countermeasures for problems and edge cases. Provides applicable data to support resource request and collaborates with key stakeholders to approve applicable countermeasures.
• Responsible for compliance and adherence to Fisker's, State and Federal requirements from HR and EH&S.
• Ensures high standards in process execution is met by performing daily lot walks, observations, and feedback.
• Where applicable, manages printing and storage of DMV documentation in support of Fisker Vehicle Admin Coordinators and the Title & Registration department.
• Recruit and develop team while also ensuring all positions are filled in a timely manner.
• Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams swiftly.

Basic Qualifications / Knowledge / Experience

• Minimum 7-10 years of experience within Processing or Operations, preferably at an automotive OEM; at least 4 years at the Manager level
• Experience Managing Direct reports.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to work evening hours, weekends and holidays regularly initially. The Company expects that this need will reduce with time.
• Able to problem solve, prioritize multiple projects, and adhere to business-critical deadlines.
• Practice with Lean Principles preferred.
• Advanced Excel and Power Point skills
• Extremely organized and detail-oriented
• Prior experience with EV, Auto Ecommerce, Supply Chain, or Process Improvement preferred.
• Where required, ability to obtain local sales licenses.
• Results and success-oriented mentality, conveying a sense of urgency and driving issues and projects to closure.
• Able to effectively work with numerous departments and working styles.

Preferred Skills / Experience / Competences

• Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.
• Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.
• Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way
• Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
• Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.
• Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.
• Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

Expected Salary Range: $56,140.00 - $156,390.00 a year.
Additional compensation: Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.
Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.
The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above.
Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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