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SalaryHiring immediately!
Starting pay: $18-$21 hourly Based on Experience
25% travel
Job Summary: This role supports the ADESA businesses and customers by inspecting vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs, and damage/structural damage. Complete required vehicle inspection promptly and accurately including imaging and uploading results of the vehicle condition. Interact with dealers and consumers as needed professionally as the face of ADESA.
Responsibilities and Duties:
- Communicate in a professional manner with customers (dealer or consumer)
- Resolve any customer inquiries in a friendly, courteous, and professional manner; advise management of all complaints or incidents
- Ensure internal and external customers receive prompt, efficient, and courteous attention
- Inspect vehicles for signs of wear, tear, neglect, damage, previous repair, or structural damage
- Complete inspection of vehicles and ensure adherence to the defined program for the customer
- Capture data accurately on a mobile device, and work comfortably with software and technology
- Deliver results in a timely manner
- Maintain productivity levels as set forth by management
- Deliver consistent, accurate inspections with a minimal rate of errors in accordance with reasonable expectations set forth by management
- Collaborate with VLC Inspection Manager and sales team members on customer needs with insights to improve services provided
- Maintain equipment and tools properly and advise the manager of any equipment maintenance or breakdown needed
- Ensure vehicles are in clean condition with radios, seats, mirrors, and other convenience items in the same position as when the vehicle arrives
- Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection
- Complete road test if required by contract or inspection type
- Keep current on technology updates, new releases, and product development
- Understand the functionality and ability to use tools such as paint meter, OBD scanner, etc.
- Develop and maintain knowledge and expertise in areas of competitor products
- Other duties as assigned
ABOUT US
Founded in 1989, ADESA US, a Carvana-owned company, has grown to 56 sites across the US and continues to be an industry leader in automotive remarketing, reconditioning, and national vehicle distribution. Our people, tools, and technology allow us to process hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We're excited about the future! ADESA US is poised for substantial growth including huge investments in facilities and an ever-increasing inventory of vehicles!
AT ADESA, WE'RE SERIOUS ABOUT YOU AND YOUR FUTURE
Competitive pay | Referral bonuses | Sign-on bonus (availability varies) | Training programs |Tuition reimbursement programs | Tool reimbursement programs | Relocation assistance | Career path opportunities | More!
OUR EMPLOYEES ARE IMPORTANT TO US! See us in action
Generous time off! | Paid vacations | Paid holidays | PTO | Sick leave | Medical PPO | Dental | Vision | Life insurance | AD& D insurance | Short term disability insurance | 401K w/ match | Health care savings accounts
